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Top Stories

Banish Bad Passwords

One of the simplest—and most overlooked—security threats in any office is weak passwords. They might seem harmless, but bad passwords are like leaving the front door unlocked. All it takes ...

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How to Use Skills Tests in the Hiring Process

Hiring the right person can make or break a team’s success. Resumes and interviews only reveal part of the picture—sometimes the best way to evaluate a candidate’s potential is to ...

Read More

How to Delegate Without Micromanaging

If you’ve ever handed off a task only to feel your fingers twitching with the urge to take it back, you’re not alone. Delegation can be tricky, especially when you’re ...

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Sample Policy: Zero Tolerance Policy for Aggressive Behavior

Our medical office is committed to providing a safe, respectful, and professional environment for our patients, visitors, and staff. While we strive to deliver compassionate care, we also recognize that ...

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What Your Parking Lot Says About Your Practice—and Why It Matters More Than You Think

Before a patient ever checks in at the front desk or sees a provider, they’ve already had their first experience with your practice—and it starts in the parking lot. Whether ...

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Banish Bad Passwords

One of the simplest—and most overlooked—security threats in any office is weak passwords. They might seem harmless, but bad passwords are like leaving the front door unlocked. All it takes ...

Read More

How to Use Skills Tests in the Hiring Process

Hiring the right person can make or break a team’s success. Resumes and interviews only reveal part of the picture—sometimes the best way to evaluate a candidate’s potential is to ...

Read More
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How to Delegate Without Micromanaging

If you’ve ever handed off a task only to feel your fingers twitching with the urge to take it back, you’re not alone. Delegation can be tricky, especially when you’re ...

Read More

Sample Policy: Zero Tolerance Policy for Aggressive Behavior

Our medical office is committed to providing a safe, respectful, and professional environment for our patients, visitors, and staff. While we strive to deliver compassionate care, we also recognize that ...

Read More

More Headlines

hiring

How to Use Skills Tests in the Hiring Process

How to Streamline the Hiring Process with Technology

How to hire great front desk staff

SEE MORE

Billing

How to maximize reimbursements through denial management

Smart Strategies to Maximize Reimbursements

7 Guidelines for Conducting Insurance Eligibility Checks

SEE MORE

technology

Banish Bad Passwords

What Is Medical Inventory Management Software—and Why Should Your Practice Use It?

Make Your Website Work on the Go: Why a Mobile-Friendly Site Matters

SEE MORE

Increasing profits

What Your Parking Lot Says About Your Practice—and Why It Matters More Than You Think

A Medical Office Wish List—From the Patient’s Perspective

15 questions to ask physicians as a new medical office manager

SEE MORE

Managing staff

How to Delegate Without Micromanaging

Why “Thank You” Matters More Than You Think

Employee retention: An important art for every office

SEE MORE

Tool Box

Sample Policy: Zero Tolerance Policy for Aggressive Behavior

🌟 Small Medical Office Manager Cheat Sheet

How to Use Trello to Organize the Front Desk

SEE MORE

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Recent Headlines

Banish Bad Passwords

How to Use Skills Tests in the Hiring Process

How to Delegate Without Micromanaging

Sample Policy: Zero Tolerance Policy for Aggressive Behavior

What Your Parking Lot Says About Your Practice—and Why It Matters More Than You Think

Your Career

How to Delegate Without Micromanaging

15 questions to ask physicians as a new medical office manager

🌟 Small Medical Office Manager Cheat Sheet

Why “Thank You” Matters More Than You Think

Dealing with Mean Girls and Mood Leeches

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