By Lynne Curry Employees have changed how they’re working—as wise employers race to catch up. Here’s what’s new: Workday dead zone Managers and employees once viewed 4 p.m. as an ideal staff meeting time. Managers could catch everyone in the office before the workday ended yet after peak productivity hours ended. Employees knew the meeting wouldn’t drag on past five … [Read more...] about Hybrid work creates a workday dead zone
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How to help your staff in times of economic uncertainty
In times of economic uncertainty, employees may experience increased stress, anxiety, and insecurity about their financial well-being. As an office manager, it is crucial to proactively address these concerns and provide support to your team. By fostering a positive and caring work environment, you can help your employees navigate these challenging times with confidence and … [Read more...] about How to help your staff in times of economic uncertainty
How to see your last patient on time
Getting the doctor to see the first patient of the day on schedule is no great feat. Seeing the last patient of the day on time can be a struggle. Here are some ways to make that happen: Implement an Effective Scheduling System A well-structured scheduling system is the foundation for keeping appointments on track. Consider using an electronic health record (EHR) or practice … [Read more...] about How to see your last patient on time
7 good habits for an office manager
Developing good habits can help you become a more effective leader, enhance productivity, and improve the overall work environment. Here are some habits that can help you become a successful office manager. Prioritize tasks As an office manager, you are responsible for managing multiple tasks and priorities. Prioritizing tasks can help you stay organized and ensure that … [Read more...] about 7 good habits for an office manager
18 ways your medical office can run afoul of laws and regulations
Running a medical office comes the responsibility for ensuring compliance with various laws and regulations. Failure to meet compliance requirements can lead to legal, financial, and reputational troubles. Here are some—but by no means all—the ways your medical office can run into compliance trouble: HIPAA Violations: Failure to protect patient health information and maintain … [Read more...] about 18 ways your medical office can run afoul of laws and regulations
You don’t have to have all the answers: Use your team to solve problems
In the dynamic and ever-evolving healthcare landscape, medical offices face an array of challenges that demand efficient and innovative solutions. As the manager of a medical office, one of your most valuable assets is your team. By fostering a collaborative environment and leveraging the diverse skills and knowledge of your staff, you can effectively address specific issues … [Read more...] about You don’t have to have all the answers: Use your team to solve problems
5 strategies for building a strong referral network
One of your crucial responsibilities is to establish and maintain strong referral relationships with other healthcare providers. These relationships are vital for the success and growth of your practice, as they can bring in new patients and foster collaborative care. Here are some strategies to enhance referral relationships, enabling you to build a strong network and provide … [Read more...] about 5 strategies for building a strong referral network
10 ways to reduce time-wasting meetings
Purposeful Meeting Agendas: Before scheduling any meeting, clearly define its purpose and desired outcomes. Craft a detailed agenda and share it with participants in advance. This helps attendees prepare relevant input and ensures that the meeting stays focused on achieving its objectives. Consider Alternatives: Not all communication requires a formal meeting. Explore … [Read more...] about 10 ways to reduce time-wasting meetings
7 strategies to maximize revenue cycle management
Optimizing revenue cycle management is essential for maximizing revenue and minimizing financial risks. By implementing strategic measures and adopting efficient practices, you can enhance the overall financial health of your medical office. Here are seven ways to optimize revenue cycle management and streamline your office's financial operations. Streamline Patient … [Read more...] about 7 strategies to maximize revenue cycle management
Working on everything everywhere all at once? Try monotasking
In today's fast-paced business environment, office managers are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on one … [Read more...] about Working on everything everywhere all at once? Try monotasking