When companies engage with job candidates, a new survey reveals the importance of following up—even if they opt not to hire them. The Conference Board survey found that 18 percent of candidates who didn’t hear back from a company after an interview took a negative action against the company. That includes declining to recommend it to others or leaving a negative review. And … [Read more...] about “You’re not hired:” Leaving job candidates hanging can hurt your reputation
Everybody needs a break from work
You understand the importance of keeping your staff productive and efficient. However, it’s also important to recognize the role that breaks play in achieving these goals. For both you and your staff, it’s tempting to continue powering through day after day without taking scheduled breaks and lunch periods. In this article, we’ll discuss the importance of taking breaks and how … [Read more...] about Everybody needs a break from work
Why and how to find translators for your patients
In today's diverse world, it's essential for healthcare providers to be able to communicate effectively with patients of all backgrounds. Sometimes this task falls to families, friends or supporters of a patient. These helpers are not always available or able to help. This is where medical translators come in. In this article, we'll explore why your medical office might need … [Read more...] about Why and how to find translators for your patients
6 tips for remembering names
It's easy to remember a patient's name when you have their appointment details or patient file open in front of you. It's a lot harder when you meet someone away from these paper or electronic prompts. People like to be recognized and remembered. In the office, it's reassuring for your patients. In other settings, remembering names can help you connect and network with people. … [Read more...] about 6 tips for remembering names
Tame those office temperature tantrums!
Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!
Declutter your phone and declutter your mind
As a busy medical office manager, you are responsible for keeping things organized and efficient in your workplace. But have you considered the clutter on your smartphone? Your device may be full of unnecessary apps, files, and notifications, which can affect your productivity and increase stress levels. In this article, we'll discuss why and how to declutter your … [Read more...] about Declutter your phone and declutter your mind
7 good reasons to use online scheduling
Still on the fence about using online scheduling in your medical office? Consider these advantages to an online scheduling system: Increased convenience: Patients can easily book appointments online 24/7, without having to call the office during business hours. Improved efficiency: Automated scheduling reduces the need for manual scheduling, minimizing the risk of errors and … [Read more...] about 7 good reasons to use online scheduling
Valentine’s Day a chance to show appreciation at work
Valentine's Day, coming up on Feb. 14, is often focused on a celebration of romantic love. It can also be a day to express affection and appreciation for others, and it is a great opportunity to show kindness and generosity at the office. Here are some ways that you can encourage acts of kindness at your workplace on Valentine's Day: Write notes of appreciation: Take a few … [Read more...] about Valentine’s Day a chance to show appreciation at work
Workplace active shooter: Run, hide, fight
By Lynne Curry It’s not your imagination. There are more incidents of violence across our country than ever before. It doesn’t matter where you live. Nor that you don’t believe it could happen in your town, your workplace or at your kids’ school. You’ve seen the news reports. The violence in workplaces including healthcare settings, schools, restaurants, train … [Read more...] about Workplace active shooter: Run, hide, fight
‘It was just a joke’: Jokes and social media posts gone wrong
By Lynne Curry Question: During the Christmas holidays, I attended a social event where my wife and I told a series of jokes to and about each other. Several others at our table were equally rowdy, and everyone enjoyed our jokes. While I knew individuals at other tables were watching the fun we were having, I didn’t realize one of them was recording us. The recording made it … [Read more...] about ‘It was just a joke’: Jokes and social media posts gone wrong