By Lynne Curry After nearly two years of being whipsawed by the pandemic, increasing numbers of employees have gone left work. The trend picked up speed in the middle of 2021, when twenty million U.S. employees quit their jobs between April and August 2021.1 4.3 million employees quit in August 2021, a figure 40 percent higher than in August 2020, and 20 percent higher than … [Read more...] about Find out what your employees want before they join the Great Resignation
A manager tries to hold it all together during Omnicron surge
By Lynne Curry “I’m overwhelmed,” the manager said when he called. “Senior management pressures us to maintain high levels of productivity, but nearly a fourth of our employees call in sick every morning. On our last all-manager Zoom call, our CEO said our productivity is down and made it clear we’re expected to handle our employees’ anxiety and get them refocused on their … [Read more...] about A manager tries to hold it all together during Omnicron surge
How pre-hire social media searches save employers
By Lynne Curry You thought the applicant knocked it out of the park with his resume and answers to your interview questions. Do you make the offer? Not so fast. Have you fully checked out the real person behind the resume and interview answers? In addition to reference checks, ninety percent of employers now use social media to evaluate job candidates.1 According to Harvard … [Read more...] about How pre-hire social media searches save employers
How to retain high potential women during The Great Resignation
By Rosina L. Racioppi In the age of The Great Resignation, how can you retain the rising leaders in your organization? One solution is to build a culture that supports women’s advancement by using key strategies and resources as a hedge against career dissatisfaction. We are seeing many women who are shouldering an extra burden, taking on additional responsibilities at home … [Read more...] about How to retain high potential women during The Great Resignation
Your keycard could be your office’s top security threat
By Todd Burner The days of tumbler locks and keys are fading, especially in high-traffic areas. Proximity cards—those credit-card-sized, contactless devices that grant users access to a variety of areas—have largely taken their place. But for too many facilities that card represents one of its biggest security gaps. Proximity cards (also known as keycards) are incredibly … [Read more...] about Your keycard could be your office’s top security threat
A staffer hands you a two-week notice: What’s next?
By Paul Edwards It’s 4:30 on a Friday afternoon, and one of your employees knocks on your door asking to come in. They’re avoiding eye contact, they’re fidgety, nervous… This can’t be good news. You imagine accidentally shredded payroll reports, stolen laptops full of patient information, or something equally catastrophic. But when the employee tells you what’s going on, it’s … [Read more...] about A staffer hands you a two-week notice: What’s next?
Tips to keep your medical office data in the cloud secure
By Ron Slyker As manager of a medical office, the security of data in the cloud is one of your many responsibilities. The trick to avoiding a cloud data security breach is to pay close attention to your cloud applications and user behavior. While analyzing the software and looking at user behaviors takes time, the benefits of reducing cloud and data security breaches make it … [Read more...] about Tips to keep your medical office data in the cloud secure
Did your employees move out of state during the pandemic?
By Mike O'Brien Here’s a growing concern for employers over the last couple of years: discovering that an employee has moved from one state to another while working remotely during the pandemic. This situation presents a number of problems and challenges for employers. Imagine the situation where you are a state-based company and hire someone who lives in the state. Unless … [Read more...] about Did your employees move out of state during the pandemic?
Tough conversations: What stops you from saying what you want to say?
By Lynne Curry A medical office manager must be able to have difficult conversations with staffers, speaking up with the right words at the right time. Is this difficult for you? Why can’t you say what you want to say? Is it: You’re afraid if you speak up or try to fix things, you’ll make them worse? You’re afraid you’ll make someone angry and lose a relationship or job? … [Read more...] about Tough conversations: What stops you from saying what you want to say?
Better primary care relationships save healthcare dollars
By David Fortosis The medical office manager has always worn multiple hats. From administrative oversight of payroll, talent acquisition, performance reviews, finance and human resource management to providing guidance to leadership regarding employee benefits—the office manager looks after it all. This briefing will address one of those topics—how to support and encourage … [Read more...] about Better primary care relationships save healthcare dollars