Events of the last four years have changed the nature of work for many and the relationship that some workers have with their jobs. The Surgeon General’s Framework for Mental Health & Well-Being in the Workplace outlines the foundational role that workplaces should play in promoting the health and well-being of workers and communities. With more than 160 million … [Read more...] about Five essentials to support employee mental health and well-being
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Strategies to stay on top of insurance denials and appeals
Denials from insurance companies can be frustrating and costly for both your practice and patients. However, a well-organized approach to handling denials and appeals can significantly impact your revenue and patient satisfaction. In this article, we will provide you with valuable advice on managing denials and appeals effectively. Understanding Denials Before delving into … [Read more...] about Strategies to stay on top of insurance denials and appeals
Are former staffers still accessing your office’s accounts?
High staffing turnover continues, and the cybersecurity threat to employers is real. In a recent study, phishing-resistant multi-factor authentication (MFA) provider Beyond Identity gathered responses from former employees across the United States, the United Kingdom, and Ireland and found a vast majority of employees (83%) admitted to maintaining continued access to … [Read more...] about Are former staffers still accessing your office’s accounts?
It’s a new year: Commit to making your career dreams come true
By Lynne Curry Start this new year off right by committing to making your career dreams come true. Perhaps you’ve thought, “I want to turn my hobby into a viable business;” “I want a higher paying, more exciting job;” “I want to make enough money to live on in 20 hours a week, so the rest of the week is mine,” or “I want those above me to consider me a leader and promote … [Read more...] about It’s a new year: Commit to making your career dreams come true
What does the Americans with Disabilities Act require of your medical office?
The Americans with Disabilities Act (ADA) requires medical offices to make reasonable modifications to their policies, practices, and procedures to accommodate the needs of individuals with disabilities, unless doing so would create an undue burden or fundamentally alter the nature of the services provided. This includes ensuring that the facility is physically accessible to … [Read more...] about What does the Americans with Disabilities Act require of your medical office?
3 things to know about background checks
“No, we didn’t do a background check on her before we hired her. She seemed like such a nice person.” “Well, I just ‘Googled’ him, and it looks like he has some sort of criminal record, but I can’t see what it is.” These are things we occasionally hear from our members on the topic of background checks. Although nobody wants to think the worst of every applicant, it just … [Read more...] about 3 things to know about background checks
Prepare and practice for conducting an online job interview
By Robert Half By now, you’ve likely discovered the advantages of conducting a remote interview. It’s convenient for you and the candidate, it’s easier to schedule separate interviews with the hiring committee, it saves you the cost of a candidate’s lunch or travel expenses, and you can conduct more assessments more quickly. Most importantly, and especially in this very … [Read more...] about Prepare and practice for conducting an online job interview
Create a great job description and make it your blueprint for hiring
By Robert Half Trying to compete for top medical office talent in a tough hiring market? Here's another question: Do you know how to create a job description that can help you find the right candidates and set the stage for a new employee's success? The job description is your hiring blueprint, and it needs to be thoroughly thought (or rethought) through. Do it well, and … [Read more...] about Create a great job description and make it your blueprint for hiring
10 basic steps to comply with HIPAA
HIPAA (the Health Insurance Portability and Accountability Act) is a federal law that protects the privacy of individuals' personal and medical information. HIPAA is important for medical offices because it sets standards for the protection and handling of this sensitive information, which is critical to maintaining the trust of patients and ensuring the confidentiality of … [Read more...] about 10 basic steps to comply with HIPAA
7 tips for a safe winter commute
In the best of winters, driving to and from the office can be challenging. This winter is becoming downright dreadful in many parts of the country. Snow, ice, and cold weather can all create hazardous conditions on the road, and it is important to take extra precautions to ensure the safety of yourself and others. Here are tips for winter driving safety for you and your … [Read more...] about 7 tips for a safe winter commute