The holiday season is a good time to promote heath and wellness for your patients. This time of year often brings increased stress, changes in diet, and a variety of health challenges that can affect overall well-being. By encouraging preventive care and healthy habits, you can help your patients navigate the holiday season while maintaining their health. Here are several … [Read more...] about Health and Wellness Initiatives for Patients in the Holiday Season
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How to stay afloat when the office pessimist tries to drag you under
By Lynne Curry Pessimists come at you with negative words such as “you’re wasting your time” or “that will never work.” If you’re not careful, this onslaught can snuff out your enthusiasm, leading you to give up on ideas, adventures or opportunities that might power your career or work life forward. Here’s how to avoid letting a pessimist’s negativity drain your … [Read more...] about How to stay afloat when the office pessimist tries to drag you under
Don’t lose your new employees their first week
By Lynne Curry Employers regularly hire me to conduct exit interviews when promising new employees leave within their first six months. After conducting hundreds of interviews, I can document that newly hired employees decide what their employer is like and whether they will fit in and be successful during their first days and weeks. Here’s what employers, managers and … [Read more...] about Don’t lose your new employees their first week
5 strategies for safeguarding patient confidentiality
In the healthcare industry, protecting patient confidentiality and safeguarding sensitive medical information are paramount responsibilities. As a medical office manager, fostering a robust workplace security culture is essential to ensure compliance with regulations such as HIPAA (Health Insurance Portability and Accountability Act) and to maintain the trust and confidence of … [Read more...] about 5 strategies for safeguarding patient confidentiality
Use smarter scheduling for shorter waits
One of the biggest complaints from patients is long wait times. Improving wait times can make your patients happier and your office more efficient. Here are some simple steps you can take to make a big difference. First, it's essential to schedule smartly. Avoid overbooking your schedule to prevent long wait times and rushed appointments. Adding short breaks between … [Read more...] about Use smarter scheduling for shorter waits
Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
With Thanksgiving just a few days away, it’s time to think about how you’ll step away from the demands of managing a busy medical office and truly enjoy the holiday. As a medical office manager, you’re used to juggling responsibilities, solving problems, and keeping everything running smoothly. But even the best managers need a break, and Thanksgiving is the perfect opportunity … [Read more...] about Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
Strategies to stay updated with healthcare regulations
One of your paramount responsibilities is ensuring that your practice adheres to the myriad of healthcare regulations that govern the industry. Compliance isn't just a legal obligation; it's a cornerstone of patient safety, operational efficiency, and the overall credibility of your practice. Here's why staying updated with healthcare regulations is crucial and how you can … [Read more...] about Strategies to stay updated with healthcare regulations
10 things you can do right now for better patient relations
Positive patient relations not only lead to higher satisfaction rates but also foster loyalty and trust in your practice. Here are 10 strategies you can implement to improve patient relations effectively. 1. Enhance Communication Be Transparent: Ensure that patients are well-informed about their treatment plans, appointment schedules, and billing … [Read more...] about 10 things you can do right now for better patient relations
Tip sheet for organizing and managing medical records efficiently
As a medical office manager, organizing and managing medical records efficiently is essential for maintaining smooth operations, ensuring patient privacy, and facilitating high-quality care. Here’s a handy tip sheet to help you streamline your medical records management: Digital Record-Keeping Invest in a Reliable EHR System: Choose an Electronic Health Record (EHR) … [Read more...] about Tip sheet for organizing and managing medical records efficiently
Continuous career progression helps you keep good staff
Retaining talented staff is a critical challenge for medical office managers. Continuous career progression is a proactive and strategic approach to career development that involves the ongoing enhancement of skills, experiences, and responsibilities over time. This continuous process not only boosts job satisfaction and productivity but also significantly contributes to staff … [Read more...] about Continuous career progression helps you keep good staff