Medical Office Manager

Available for NL

Becoming Your Office’s Chief Learning Officer (Without the Fancy Title)

In large organizations, a Chief Learning Officer (CLO) is responsible for developing and overseeing learning and development strategies to ensure employees continuously improve their skills. But what if you could bring that same level of professional development to your medical office? As a medical office manager, you are already responsible for efficiency, team development, … [Read more...] about Becoming Your Office’s Chief Learning Officer (Without the Fancy Title)

Micro-Retirement: Taking a Time-Out During Your Career

By Lynne Curry Are you craving a new adventure? Has your once-steady career momentum fizzled—or worse, have you burnt out? Does the thought of grinding away another 10, 20, or 30years until retirement leave you feeling drained? If so, you’re not alone. Dana Saerstein, 31, decided she’d had enough. “If I keep working myself to the bone until I’m 60, I might never … [Read more...] about Micro-Retirement: Taking a Time-Out During Your Career

Medical Office Cleaning Guide

Maintaining a clean and sanitary medical office is essential for ensuring patient safety, preventing infections, and creating a professional environment. Use this guide to establish and maintain an effective cleaning routine. Daily Cleaning Tasks Reception and Waiting Areas: Wipe down all high-touch surfaces (doorknobs, light switches, countertops, chairs, and tables) … [Read more...] about Medical Office Cleaning Guide

Oversharing: Can You Please Curb Your TMI?

By Lynne Curry When "Heather" met with her boss to request a week of personal leave, she didn’t intend to spill her deepest secrets. But Heather needed someone to understand—the sleepless nights, the gut-wrenching choice, the unbearable fear of raising a child with birth defects. Her boss listened without judgment. Still, in the days that followed, Heather couldn’t shake … [Read more...] about Oversharing: Can You Please Curb Your TMI?

The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients

Video calls have become a vital part of healthcare delivery, offering patients the convenience of seeing their doctor without leaving home. As a medical office manager, you play a critical role in ensuring that video consultations run smoothly, benefiting both patients and providers. Here's a comprehensive guide to help you facilitate seamless video calls in your … [Read more...] about The Office Manager’s Part in Facilitating Video Calls Between Providers and Patients

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

You’re the hub of activity and the go-to problem solver when you are an office administrator. You’ve probably answered the same questions more times than you can count or had to troubleshoot chaos when key team members were out of the office. These scenarios—and many more—underscore the critical need for Standard Operating Procedures (SOPs) in your office. SOPs might not … [Read more...] about Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

Marketing Yourself: Building a Professional Brand in Healthcare

How do you stand out in your profession? Building a strong personal brand can open doors to new opportunities, help you establish credibility, and position you as a leader in healthcare administration. Here’s how to market yourself effectively through your resume, LinkedIn profile, and overall professional image. 1. Crafting a Compelling Resume Your resume isn’t just a list … [Read more...] about Marketing Yourself: Building a Professional Brand in Healthcare

Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration

Running a medical office means juggling many responsibilities—overseeing daily operations, managing staff, ensuring compliance, and keeping patient care running smoothly. If you’re ready to take the next step in your career, transitioning into a higher-level role like a Practice Administrator, Healthcare Executive, or even Hospital Administrator can open up new opportunities … [Read more...] about Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration

Using ‘Ambient AI Listening’ to Reduce Administrative Burden for Physicians

You're constantly looking for ways to streamline processes and create efficiencies that benefit both your practice and your patients. One of the most promising innovations in healthcare technology today is ambient AI listening, and it’s gaining traction as a tool to help reduce the administrative burdens placed on physicians. In a world where documentation, patient records, and … [Read more...] about Using ‘Ambient AI Listening’ to Reduce Administrative Burden for Physicians