One of your paramount responsibilities is ensuring that your practice adheres to the myriad of healthcare regulations that govern the industry. Compliance isn't just a legal obligation; it's a cornerstone of patient safety, operational efficiency, and the overall credibility of your practice. Here's why staying updated with healthcare regulations is crucial and how you can … [Read more...] about Strategies to stay updated with healthcare regulations
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How to turn setbacks into comebacks
In the fast-paced world of medical office management, setbacks are inevitable. Whether it's a sudden staff shortage, an unexpected change in regulations, or a dip in patient satisfaction, these challenges can feel overwhelming. However, with the right mindset and strategies, you can transform these setbacks into powerful comebacks. Here's how: Embrace the Setback First things … [Read more...] about How to turn setbacks into comebacks
10 things you can do right now for better patient relations
Positive patient relations not only lead to higher satisfaction rates but also foster loyalty and trust in your practice. Here are 10 strategies you can implement to improve patient relations effectively. 1. Enhance Communication Be Transparent: Ensure that patients are well-informed about their treatment plans, appointment schedules, and billing … [Read more...] about 10 things you can do right now for better patient relations
Medical office safety briefing – Preventing slips, trips, and falls
Dear [Medical Office] Team, The safety and well-being of our staff and patients are of utmost importance. In a medical setting, preventing slips, trips, and falls is crucial to ensure a secure environment for both employees and those seeking medical care. Please take note of the following guidelines to minimize the risk of accidents: Clear Pathways: Keep … [Read more...] about Medical office safety briefing – Preventing slips, trips, and falls
Creating a safe and healthy work environment for your staff
One of your top priorities is ensuring a safe and healthy work environment for both your administrative and clinical staff. This not only enhances productivity and morale but also ensures compliance with relevant regulations. Here’s a guide on how to create a safe and healthy workspace for everyone in your practice, including information on common types of … [Read more...] about Creating a safe and healthy work environment for your staff
New research: Tech skills gap is bad amid rapid change
Rapid change, evolving business priorities and the rise of artificial intelligence (AI) have created a significant challenge for today's tech leaders: critical skills gaps on their teams. This is according to a new report, Building Future-Forward Tech Teams, from talent solutions and business consulting firm Robert Half. More than half of technology leaders surveyed (52 per … [Read more...] about New research: Tech skills gap is bad amid rapid change
How to revive workplace friendships
By Lynne Curry Those casual everyday conversations we once enjoyed as we started our workday or ran into each other in the breakroom largely ended during the pandemic. For some, particularly those who work remotely or on a hybrid schedule, these conversations and workplace friendships never resumed. A recent survey of 3,000 U.S. employees revealed 69 percent felt unsatisfied … [Read more...] about How to revive workplace friendships
Who’s going to win the return to the office battle?
By Lynne Curry After the pandemic wound to a close, employers began pushing employees to return to the office. Fifty percent of U.S. employers issued a full or hybrid RTO (return to office) mandate in 2022 and 2023, and almost all employers planned implementing an RTO mandate before the end of 2024. Employers perceived, and many experienced, benefits from implementing RTO … [Read more...] about Who’s going to win the return to the office battle?
Manager briefing: Extreme heat emergency protocols
Objective: To ensure the safety and well-being of staff and patients during extreme heat weather conditions through proactive planning, immediate response measures, and ongoing monitoring. Key Points Preparation Emergency Plan Review and update the office’s emergency plan to include specific protocols for extreme heat. Ensure all staff are familiar with the … [Read more...] about Manager briefing: Extreme heat emergency protocols
Medical office audit tool for quality and efficiency
Conducting regular audits is crucial for maintaining high standards of quality and efficiency. The following tool will help you systematically evaluate different aspects of your office operations. Use this checklist to identify areas for improvement and ensure your practice runs smoothly. 1. Patient Scheduling and Flow a. Appointment Scheduling: Is … [Read more...] about Medical office audit tool for quality and efficiency