Engaging remote staffers can be a challenge, but as a medical office manager, you have the unique opportunity to foster a cohesive and motivated team, even from a distance. Creating a culture of engagement starts with maintaining open and effective communication. Regular check-ins through video calls, phone calls, or messaging platforms can help maintain personal … [Read more...] about Great ideas to keep your remote staff engaged
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Try reverse questions as a self-motivation tool
Traditional motivation strategies often emphasize goal setting and visualizing success. However, an unconventional yet powerful technique can enhance your effectiveness: the use of reverse questions. By flipping the typical narrative, reverse questions challenge you to confront fears and uncertainties, fostering a deeper sense of motivation and resilience. The Concept of … [Read more...] about Try reverse questions as a self-motivation tool
Tips for hiring summer temps
As the summer season approaches, medical offices often face unique staffing challenges. Regular staff may take extended vacations, and patient volume can fluctuate. Hiring temporary staff can be a strategic solution to maintain smooth operations and ensure continued patient care. Here are some tips to help you effectively hire and integrate temporary staff into your medical … [Read more...] about Tips for hiring summer temps
Summer vacation staffing checklist for medical office managers
Planning for summer staffing, when many people want to be away on vacation, should have started well before today, but here's a checklist to make sure you have thought of everything. 1. Plan Early and Communicate: Request Vacation Schedules Early: Ask staff to submit their vacation requests at least 2-3 months in advance. Create a Vacation Calendar: Post a visible … [Read more...] about Summer vacation staffing checklist for medical office managers
EEOC releases workplace guidance to prevent harassment
The U.S. Equal Employment Opportunity Commission (EEOC) has published final guidance on harassment in the workplace, “Enforcement Guidance on Harassment in the Workplace.” By providing this resource on the legal standards and employer liability applicable to harassment claims under the federal employment discrimination laws enforced by the EEOC, the guidance will help people … [Read more...] about EEOC releases workplace guidance to prevent harassment
How to save yourself and your career from gaslighting
By Lynne Curry When you discover your colleague led a pivotal meeting you didn’t attend—one to which he invited several key managers but not you—you confront him. He looks affronted, and says, “But didn’t you get the invitation? I sent it to you a week ago. Maybe you deleted it by accident?” His certainty shakes you, and you search your inbox, your deleted files, and your … [Read more...] about How to save yourself and your career from gaslighting
You should learn your way around office politics
By Lynne Curry Question: I like my new job, my supervisor, and my coworkers, except for a woman I’ve nicknamed “the queen.” The problem began as soon as my first all-hands meeting ended. Several of my coworkers invited me to have drinks with them after work. The queen overhead because she and I were heading into a pre-planned meeting that lasted until the end of the … [Read more...] about You should learn your way around office politics
You can run, but you can’t hide from Gen Z
By Lynne Curry “I simply don’t hire them.” According to research, that’s the attitude of 94 percent of business leaders who avoid hiring Gen Z employees, those born between 1997 and 2012. Why? According to 1,243 recently surveyed business leaders, Gen Zers bring with them have a sense of entitlement, a deficient work ethic and sub-par communication skills. Half of these … [Read more...] about You can run, but you can’t hide from Gen Z
Do you have a work spouse?
By Lynne Curry He, or she, enlivens your workdays, becomes the person with whom you share casual but important stories about your personal life. It begins as a typical workplace friendship. One day when you both head out the door at the same time for lunch and discover you love the same lunch wagon, you decide to drive together and eat on a bench shivering in the … [Read more...] about Do you have a work spouse?
Think long and hard before friending work colleagues on Facebook
By Lynne Curry I get it. You love Facebook and when individuals you work with requested you add them as friends, you did. At first, you didn’t have any trouble. Instead, you had the fun of seeing your coworkers’ interesting endeavors and the reinforcing experience of so many colleagues wanting to be your friends and then liking your posts. But then it happened. Perhaps … [Read more...] about Think long and hard before friending work colleagues on Facebook