Medical Office Manager

Hiring

Just how truthful is that applicant’s resume? Here’s how to find out

There's always tough competition for a good job. And sometimes, to beat out the competition, people do more than brush up their resumes. Some fabricate the facts to get in a better position for winning a job. But there's a way to sort out the facts from the fiction, says Michelle Taylor, PhD, of Taylor Consulting in Huntington Beach, CA, a company that provides psychological … [Read more...] about Just how truthful is that applicant’s resume? Here’s how to find out

The link between pre-employment tests and better patient outcomes

Imagine knowing before it happened that a nurse was likely to mistakenly give a patient the wrong medication. Or imagine being able to predict that a nurse's aide would be the one who caught an incorrect doctor's order before a procedure was performed. Or imagine knowing which of two candidates for a physician's assistant would make a career at your medical practice and which … [Read more...] about The link between pre-employment tests and better patient outcomes

Avoid these tricky ADA pitfalls when hiring staff

Every manager is aware of the wider doorways and lever handles and curb cuts and so on required by the Americans with Disabilities Act (ADA). And every manager is aware of providing accommodations for employees. But not every manager is aware of the less obvious ADA requirements that apply to electronic job applications, says Beth Loy, PhD, principal consultant with the Job … [Read more...] about Avoid these tricky ADA pitfalls when hiring staff

Is a national OB-GYN shortage looming?

A report recently released by Doximity suggests an impending women's health crisis: specifically, high obstetricians and gynecologists (OB-GYN) maternity workloads, a U.S. OB-GYN workforce that is nearing or at retirement age, and an inadequate number of younger OB-GYNs practicing. Doximity, a social network for physicians and advanced practice clinicians, developed a composite … [Read more...] about Is a national OB-GYN shortage looming?

5 proven ways to keep “toxic employees” off your payroll

Got toxins in the office? Toxins are people who cause dissent. They undermine people. They create an atmosphere of mistrust and suspicion. They kill the camaraderie. They are toxic because they cause enough misery to force worthwhile staffers to leave. Medical firms can find themselves with toxic people at both the physician and staff levels. So here are ideas on how not to … [Read more...] about 5 proven ways to keep “toxic employees” off your payroll

An online assessment to help you hire the best medical scribe candidate

As more healthcare providers identify the need to standardize documentation and free up physicians' time to focus on patient care, hospitals, clinics, and private medical practices nationwide are now building in-house teams of certified medical scribes. To help those organizations assess and recruit the best scribe candidates, the American Healthcare Documentation Professionals … [Read more...] about An online assessment to help you hire the best medical scribe candidate

Finding and keeping nurses

By Gayle Norton bio The shortage of qualified nurses in many parts of the country poses hiring issues, especially for medical practices outside of metropolitan areas or those competing for talent with hospitals and/or other institutions such as assisted living facilities. In addition to an increasingly shallow pool of candidates, there is also a growing nursing skills … [Read more...] about Finding and keeping nurses

Watch out for resume fraud

By Lynne Curry  bio The new business manager you hired—the one with the terrific resume and reference? It turns out she never worked for the employers named on the resume or knew the supervisors listed as references—despite the glowing recommendations they wrote for her. Instead, she paid for a legitimate-appearing, completely phony resume and references.   Fake … [Read more...] about Watch out for resume fraud

How to spot the employees about to quit and how to change their minds

A new study, Why Do Workers Quit?, conducted by Glassdoor Economic Research, finds employees that stagnate in a job too long are more likely to leave their employers rather than move to a new role within the company. The economic research arm of Glassdoor looked at more than 5,000 job transitions¹ from resumes submitted to the site and combined that data with company … [Read more...] about How to spot the employees about to quit and how to change their minds