Smart purchasing decisions help a medical practice run more efficiently, improve the practice's bottom line, and make your job easier. But what should you include in purchasing contracts and lease agreements? As important, how do you negotiate the best possible deal for the practice? Determining requirements Before you solicit bids or attempt to negotiate a contract, … [Read more...] about How to negotiate the best possible purchasing agreements
Increasing profits
Stop the No-Show Cycle: Smart Strategies for Medical Offices
Missed appointments can disrupt your medical office’s workflow, impact revenue, and delay patient care. Implementing clear policies and proactive strategies can help reduce no-shows and last-minute cancellations while maintaining positive patient relationships. 1. Establish a Clear Cancellation Policy Set a clear, written cancellation policy that outlines the required … [Read more...] about Stop the No-Show Cycle: Smart Strategies for Medical Offices
How to help your staff become more financially literate
Financial literacy is essential for the smooth operation of a medical office. When your staff understands basic financial principles, they contribute more effectively to the practice’s overall financial health. Improving financial literacy among your team not only helps in managing day-to-day tasks more efficiently but also empowers staff to make informed decisions that benefit … [Read more...] about How to help your staff become more financially literate
Avoid common medical billing mistakes to maintain revenue and ensure compliance
Medical billing is a critical component of a healthcare practice’s revenue cycle. However, it's an area rife with potential errors that can lead to delayed payments, denied claims, and lost revenue. As a medical office manager, ensuring accuracy in billing processes is paramount. Here’s a guide to common medical billing mistakes and strategies to avoid them. Common Medical … [Read more...] about Avoid common medical billing mistakes to maintain revenue and ensure compliance
Why Every Office Manager Should Create Standard Operating Procedures (SOPs)
You’re the hub of activity and the go-to problem solver when you are an office administrator. You’ve probably answered the same questions more times than you can count or had to troubleshoot chaos when key team members were out of the office. These scenarios—and many more—underscore the critical need for Standard Operating Procedures (SOPs) in your office. SOPs might not … [Read more...] about Why Every Office Manager Should Create Standard Operating Procedures (SOPs)
How to be a cost-cutting genius in your medical office
Managing costs efficiently is crucial for the sustainability and success of your medical practice. As a medical office manager, you have the opportunity to implement strategic cost-cutting measures that can enhance your practice’s financial health without compromising the quality of care. Here’s how you can become a cost-cutting genius and lead your practice to greater … [Read more...] about How to be a cost-cutting genius in your medical office
21 easy ways to boost practice profitability fast
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on your practice's bottom line. Here are 21 ways you can quickly boost practice profitability. 1. Name a reimbursement coordinator To get all the reimbursement possible, hire or appoint someone to be a reimbursement coordinator. It … [Read more...] about 21 easy ways to boost practice profitability fast
3 steps to set up your strategic planning process
By Nick Hernandez bio There are many different models and action steps for strategic planning. Attempting to "jump right in", however, is ill-advised. Undertaking some basic pre-work will help to ensure better success for the strategic planning process. Here are three prerequisites for strategic planning: 1. Agree on a strategic planning process You should provide … [Read more...] about 3 steps to set up your strategic planning process
Marketing your medical practice: Strategies for office managers
Marketing your medical practice might feel like a big task, but with the right strategies, you can help your practice grow and stand out in a competitive market. Let’s explore some key marketing tactics you can implement to boost visibility and build trust with your patients. 1. Build an Online Presence In today’s world, a strong online presence is non-negotiable. If your … [Read more...] about Marketing your medical practice: Strategies for office managers
Mastering Revenue Cycle Management Audits: A Guide for Medical Office Managers
Revenue Cycle Management (RCM) audits might not be the most glamorous part of running a medical practice, but they’re undoubtedly one of the most critical. As a medical office manager, you’re at the heart of ensuring that your practice’s financial health is strong, compliant, and efficient. By regularly auditing your RCM processes, you can identify problems before they snowball … [Read more...] about Mastering Revenue Cycle Management Audits: A Guide for Medical Office Managers