Introduction: As a medical office manager, your role is crucial in ensuring the smooth operation of the office while managing various projects and tasks. To effectively handle the demands of a medical environment, implementing time blocking techniques can be highly beneficial. By strategically allocating your time, you can optimize productivity, streamline workflows, and … [Read more...] about Time blocking strategies for success: A guide for medical office managers
Increasing profits
Six strategies to boost patient satisfaction
Improving patient satisfaction in a medical office is essential for providing quality healthcare services. Patient satisfaction is a subjective term for how a happy patient is with the medical care experience. It is an important metric for evaluating the quality of healthcare services delivered to patients. In today's healthcare environment, patients are increasingly becoming … [Read more...] about Six strategies to boost patient satisfaction
6 tips to keep your hybrid team productive
As a medical office manager, you understand the importance of creating a productive work environment for your staff. With the rise of remote work in the last three years, it is more important than ever to create a hybrid work environment that balances the needs of both remote and on-site staff. Here are some tips to help you create a productive hybrid work environment for your … [Read more...] about 6 tips to keep your hybrid team productive
Reminder: 2022 MIPS data submission period ends March 31
MIPS Eligible clinicians can submit their 2022 data through March 31. The Centers for Medicare & Medicaid Services (CMS) has opened the data submission period for Merit-based Incentive Payment System (MIPS) eligible clinicians who participated in the 2022 performance year of the Quality Payment Program (QPP). Data can be submitted and updated until 8 p.m. ET March 31. How … [Read more...] about Reminder: 2022 MIPS data submission period ends March 31
4-step plan to return overpayments
Do you have to return plan overpayments? The short answer is, yes. Of course, you must return money that isn’t yours. In fact, to be compliant with Medicare and most commercial payers, once you discover an overpayment, you’ve got to refund it within 60 days. That's the word from Michael J. Sacopulos, JD, founder and CEO of the Medical Risk Institute. "Sadly, I still speak … [Read more...] about 4-step plan to return overpayments
Is it a recession or not? The answer may surprise you
By Lynne Curry My in-box filled with questions after I posted a Recession Fears Loom blog. Readers asked how I made sense of the different views voiced by economists and politicians. As a medical office manager with responsibilities around staffing and profitability, you are probably watching to see which way the economy goes. Here’s the background, and my answer to “are we … [Read more...] about Is it a recession or not? The answer may surprise you
Submit your Promoting Interoperability measures and improvement activities
The Centers for Medicare & Medicaid Services (CMS) reminds you to submit Promoting Interoperability measures and improvement activities for consideration for future years of the Merit-based Incentive Payment System (MIPS). The MIPS Annual Call for Measures and Activities process allows clinicians, professional associations and medical societies that represent clinicians, … [Read more...] about Submit your Promoting Interoperability measures and improvement activities
Not ready for clinical analytics? Try operational analytics
By Aaron Brandwein Up until this point, our discussion about analytics in healthcare has revolved heavily around clinical analytics—and understandably so. The potential promises it brings to the table are huge, especially when you look at things like predicting clinical outcomes, identifying the risks for diseases and ailments, and helping practitioners choose better treatment … [Read more...] about Not ready for clinical analytics? Try operational analytics
How to choose a healthcare analytics provider: A checklist
By Kevin Keenahan An effective analytics provider promises to bring novel data sets and insights to the table, optimize workflows, build efficient processes, and deliver superior financial returns in evolving value-based payment models. The challenge for buyers The “analytics” is a complex, nebulous family of functionality and the marketing noise surrounding many … [Read more...] about How to choose a healthcare analytics provider: A checklist
Denial management: the missing ingredient in revenue cycle management
By John McDaniel The blueprint for effective Revenue Cycle Management (RCM) is complex in today’s healthcare environment. When we map out the RCM process, it includes the following steps: Patient scheduling and registration Insurance eligibility and benefit verification Collection of copayments and deductibles at time of service Claims submission Remittance processing … [Read more...] about Denial management: the missing ingredient in revenue cycle management