By Lynne Curry The manager called me, completely frustrated with his team. He told me his employees were negative; blamed each other for problems; didn’t communicate with him or take accountability and didn’t buy-in to important initiatives. He asked me to talk with his key employees and tell me how to fix them. When I met with him afterwards, I asked, “How honest do you want … [Read more...] about Is the problem you?
Managing staff
Staffers push back about returning to work
By Lynne Curry Question: We’re getting enormous pushback from our staff to an email we sent out stating that billing and clerical employees need to return to the workplace. At the same time, our organization can’t survive if we let all the employees who want to work from home do so. It’s not fair to our patients or the employees who show up at work. Further, when I call … [Read more...] about Staffers push back about returning to work
Disability discrimination and lookism in the workplace
By Mike O’Brien EEOC sues a work placement agency on behalf of disabled workers for disability discrimination The EEOC announced this week that it has filed suit under the Americans with Disabilities Act (ADA) against a Hawaii work placement agency for disabled workers. The suit alleges that the agency refused to provide sign language interpreters for deaf employees, despite … [Read more...] about Disability discrimination and lookism in the workplace
Performance reviews: Dread them? Ditch them? Replace them?
By Lynne Curry Do you dread filling out annual performance reviews? Do you wonder about their effectiveness? You aren’t the only one with doubts. A Gallup survey reports that only 14% of employees strongly agree their performance reviews inspire improvement.1 According to 58% of executives surveyed, their company’s current performance management system produces neither higher … [Read more...] about Performance reviews: Dread them? Ditch them? Replace them?
Model Medical Office Employee Remote Monitoring of Telecommuters Policy
Letting employees telecommute poses significant operational and management challenges to employers, not the least of which is ensuring that employees are actually doing their jobs and meeting expected productivity standards when working from home. Software, apps and other monitoring technology can go a long way in meeting this goal; but it can also get you into hot water under … [Read more...] about Model Medical Office Employee Remote Monitoring of Telecommuters Policy
Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath
Amid growing anxiety about the pandemic’s impact on wellbeing, a new survey finds that US workers rank mental and psychological wellbeing as one of their biggest wellness concerns. Despite these worries, The Conference Board survey reveals that participation in programs including mental health resources and Employee Assistance programs has dropped. On the upside, the … [Read more...] about Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath
1 in 3 remote workers may quit if required to return to the office full time
More employers are calling workers back to the office, but will they readily return? A new study by a global staffing firm shows that about one in three professionals (33 per cent) currently working from home due to the pandemic would look for a new job if required to be in the office full time. What workers want More than half of all employees surveyed (51 per cent) said … [Read more...] about 1 in 3 remote workers may quit if required to return to the office full time
Wage whispers: Can we stop salary talk?
By Paul Edwards When one employee finds out another employee makes more money, it can send ripples throughout your entire workplace. In light of the morale damage this kind of talk can cause, you may be tempted to tell employees not to discuss salaries at all. The problem is employees have a legal right to discuss their salaries with other employees because of existing NLRA … [Read more...] about Wage whispers: Can we stop salary talk?
Three White House announcements for employers
President Biden calls on employers to provide paid time off for employees to get vaccinated In a White House press release dated April 21, 2021, President Biden called “on every employer in America to offer full pay to their employees for any time off needed to get vaccinated and for any time it takes to recover from the after-effects of vaccination.” The White House statement … [Read more...] about Three White House announcements for employers
Most of your medical office employees are vaccinated. Now what?
By Lynne Curry bio Most of your office staff have received vaccines. Those who remain unvaccinated either haven’t decided whether they will or have refused to get vaccinated. What’s next? Can you relax your workplace protocols? How do you handle the conflicts between vaccinated and unvaccinated employees and those who differently interpret safety protocols? New CDC … [Read more...] about Most of your medical office employees are vaccinated. Now what?