Medical Office Manager

Managing staff

Model Medical Office Employee Remote Monitoring of Telecommuters Policy

Letting employees telecommute poses significant operational and management challenges to employers, not the least of which is ensuring that employees are actually doing their jobs and meeting expected productivity standards when working from home. Software, apps and other monitoring technology can go a long way in meeting this goal; but it can also get you into hot water under … [Read more...] about Model Medical Office Employee Remote Monitoring of Telecommuters Policy

Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath

Amid growing anxiety about the pandemic’s impact on wellbeing, a new survey finds that US workers rank mental and psychological wellbeing as one of their biggest wellness concerns. Despite these worries, The Conference Board survey reveals that participation in programs including mental health resources and Employee Assistance programs has dropped. On the upside, the … [Read more...] about Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath

1 in 3 remote workers may quit if required to return to the office full time

More employers are calling workers back to the office, but will they readily return? A new study by a global staffing firm shows that about one in three professionals (33 per cent) currently working from home due to the pandemic would look for a new job if required to be in the office full time. What workers want More than half of all employees surveyed (51 per cent) said … [Read more...] about 1 in 3 remote workers may quit if required to return to the office full time

Three White House announcements for employers

President Biden calls on employers to provide paid time off for employees to get vaccinated In a White House press release dated April 21, 2021, President Biden called “on every employer in America to offer full pay to their employees for any time off needed to get vaccinated and for any time it takes to recover from the after-effects of vaccination.” The White House statement … [Read more...] about Three White House announcements for employers

Most of your medical office employees are vaccinated. Now what?

By Lynne Curry bio Most of your office staff have received vaccines. Those who remain unvaccinated either haven’t decided whether they will or have refused to get vaccinated. What’s next? Can you relax your workplace protocols? How do you handle the conflicts between vaccinated and unvaccinated employees and those who differently interpret safety protocols? New CDC … [Read more...] about Most of your medical office employees are vaccinated. Now what?

How to conduct a virtual investigation

By Lynne Curry bio Question: We have a messy situation we need to investigate involving 12 and possibly more employees at remote locations. Nine months ago, we laid off our human resources officer. The accounting manager and I inherited many of her duties. Both of us have investigated minor issues in each of our departments, and our former human resources officer left a good … [Read more...] about How to conduct a virtual investigation

8 ways to cut the chaos on Zoom

By Lynne Curry bio Question: Our department’s weekly Zoom meetings are a train wreck. One coworker’s kids pop their heads in front of the screen and wave “hello.” Another guy’s kids are on the other side of the table from where he sits, and they interrupt him when he’s talking to argue with him. I’m obligated to attend these meetings. Any advice would be … [Read more...] about 8 ways to cut the chaos on Zoom

Why the NLRB hates your no gossiping policy

By Paul Edwards bio I keep running into this problem as we evaluate pre-existing employee handbooks across the country. The issue is that, as an employer, you want to address employees standing around and gossiping. Or standing around and not being productive, or standing around and distracting those who are being productive. In fact, you don’t want employees standing, or … [Read more...] about Why the NLRB hates your no gossiping policy

How you can help employees suffering burnout

By Indira Totaram bio It’s the feeling of being drained but unable to recharge, the frustration of a tiring routine, the everyday distress in response to the current state of the world—employee burnout is now more widespread than ever. As the pandemic endures and its effects trickle down, many are struggling to keep up with workplace demands, longer hours, and remote work … [Read more...] about How you can help employees suffering burnout