Medical Office Manager

Managing staff

Vacation trends by city: Who’s leaving vacation days on the table and why?

U.S. workers will not leave work very far behind—if at all—during the week of December 25, according to Robert Half's holiday survey. Eighteen percent of workers plan to work the entire week. Of the 67 percent of workers who will take at least part of Christmas week off, 64 percent will check in with the office while they're out. One-third of employees plan to take the entire … [Read more...] about Vacation trends by city: Who’s leaving vacation days on the table and why?

5 essential steps to successful strategy implementation

By Nick Hernandez  bio Oftentimes physicians and administrators discuss strategies and may even devise a strategic plan, only to see nothing come of it. The most common reason for strategy failure is that the team failed to build execution into their strategic planning process. We often see that budgets are not linked to strategy, staff incentives are not linked to strategy, … [Read more...] about 5 essential steps to successful strategy implementation

Why your medical practice should implement an employee wellness program—and how to do it

Employee wellness programs are gaining in popularity, and with good reason. Research shows that wellness programs have many advantages, for employers and employees alike. Indeed, given the advantages, all businesses should focus on employee wellness, including, and perhaps, especially medical practices—because you are in the business of healthier living. But there is … [Read more...] about Why your medical practice should implement an employee wellness program—and how to do it

Communication dos and don’ts

Managers still spend a great deal of time communicating face to face, despite the proliferation of technology. However, because of technology, verbal communication skills sometimes take a backseat to written communication skills. Nevertheless, how you say something can be as important as what you say. With this in mind, here are communication dos and don'ts. Do Make sure … [Read more...] about Communication dos and don’ts

Manage your medical office’s holiday party liability risks

You may be hosting a big holiday party for your employees this December. And, like many medical offices do, you may be serving liquor at that party. That's fine. Just make sure you understand what you're getting yourself into. Relax. We're not going to lecture you on the dangers of drinking and driving. No sense preaching to the choir. But what we can do to help you out is … [Read more...] about Manage your medical office’s holiday party liability risks

Overlooked opportunities within the revenue cycle: The three Ps

By Trent Iden  bio If your organization is like most across the healthcare system, stagnant or reduced reimbursement is mangling your margins. When revenue is restricted, it becomes ever more important for physician practices to keep their revenue cycle spinning by collecting the fees due to the organization, and in a cost-effective way. Revenue cycle performance is a … [Read more...] about Overlooked opportunities within the revenue cycle: The three Ps

4 common mistakes that lead to high accounts receivables

By Ricki Ransom  bio Now more than ever, physicians need to closely monitor the impact health insurance plans have on their revenue cycle management. The hard truth is, high AR is an indicator that RCM performance improvements should be made in your practice immediately. So what are the red flags you should look out for to lower your practice's AR? According to … [Read more...] about 4 common mistakes that lead to high accounts receivables

Just how truthful is that applicant’s resume? Here’s how to find out

There's always tough competition for a good job. And sometimes, to beat out the competition, people do more than brush up their resumes. Some fabricate the facts to get in a better position for winning a job. But there's a way to sort out the facts from the fiction, says Michelle Taylor, PhD, of Taylor Consulting in Huntington Beach, CA, a company that provides psychological … [Read more...] about Just how truthful is that applicant’s resume? Here’s how to find out