As more healthcare providers identify the need to standardize documentation and free up physicians' time to focus on patient care, hospitals, clinics, and private medical practices nationwide are now building in-house teams of certified medical scribes. To help those organizations assess and recruit the best scribe candidates, the American Healthcare Documentation Professionals … [Read more...] about An online assessment to help you hire the best medical scribe candidate
Managing staff
Are you sure you don’t have to pay staff overtime?
By Nick Hernandez bio It is a recurrent challenge for human resource professionals: Determining whether an employee is exempt from the overtime requirements of the Fair Labor Standards Act (FLSA). The FLSA is the federal law that governs minimum wage, overtime pay and working hours. Consequently, the classification criteria for exempt and nonexempt workers are part … [Read more...] about Are you sure you don’t have to pay staff overtime?
When a physician commits suicide
The death of a physician or staff member can be difficult for a practice. The loss has an emotional impact on the people who worked with the individual, and the person's passing leaves an obvious void. It also results in numerous practical issues the office manager must address. But a death by suicide takes loss to an entirely different level. And when a physician commits … [Read more...] about When a physician commits suicide
Here’s my latest Employment Law update prepared for many HR professionals
By Mike O'Brien bio Lots of ADA Facility Lawsuits in Utah: Here is an interesting legal news update from my partner Mike Judd: Title III of the Americans with Disabilities Act (ADA) requires places of "public accommodation" to remove all architectural and structural "barriers to access." Under the ADA, "public accommodations" include hotels, restaurants, theaters, … [Read more...] about Here’s my latest Employment Law update prepared for many HR professionals
Three months’ notice: A quarter of your workforce may change jobs by summer’s end
While employee retention is not necessarily a new concern for employers, the race to keep top workers in-house has escalated significantly in just the past year alone. In fact, new findings from the 2017 Emerging Workforce® Study (EWS) commissioned by Spherion Staffing indicate that employees are more willing than ever to test their options, to the degree that companies may … [Read more...] about Three months’ notice: A quarter of your workforce may change jobs by summer’s end
How to support the caregivers in your workplace
Half of working female caregivers feel they have to choose between being a good employee and being a good daughter, according to a new survey by Home Instead, Inc., franchisor of the Home Instead Senior Care® network. In addition, one quarter (25 percent) of daughters find there is a workplace stigma in being a caregiver, and 23 percent believe their supervisor is … [Read more...] about How to support the caregivers in your workplace
Protecting your employees from workplace violence
By Lynne Curry bio On June 5, 2017, John Neumann Jr. brought a semiautomatic pistol and a hunting knife into his former workplace. He killed five people before turning his gun against himself. It's become chillingly commonplace for us to learn that a terminated employee has stormed into his former workplace and killed those he holds accountable. Each time, the rest … [Read more...] about Protecting your employees from workplace violence
Why taking your vacation is worth the hassle
If you can't remember the last time you took a vacation, you're not alone. While American workers are stressed, they're not taking time away from work. According to a survey conducted online earlier this year by Harris Poll on behalf of CareerBuilder, 3 in 5 workers (61 percent) say they are burned out in their current job, and 31 percent report high or extremely high levels of … [Read more...] about Why taking your vacation is worth the hassle
Why your best talent is leaving and four ways to win them back
By William A. Schiemann, Ph.D bio Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup, and others say that between 50 and 80% are not fully engaged. For many organizations, a majority of employees are only partially engaged, which a lot of research has shown reduces performance and … [Read more...] about Why your best talent is leaving and four ways to win them back
3 mistakes that cause medical practice change initiatives to fail
By Nick Hernandez bio Good is rarely good enough, and opportunities for improvement are never lacking. Unfortunately, the success rate of major change initiatives in medical practices is often low due to poor management of the change. Physician leaders and practice managers should expect and accept disruption and resistance to change, and never lose sight of the fact that … [Read more...] about 3 mistakes that cause medical practice change initiatives to fail