By Lynne Curry bio As a manager, how can I supervise employees at remote locations—particularly when I never see them? If I work remotely, how do I make sure I stay on my supervisor's radar for promotional opportunities? Which employees thrive in virtual team situations? If you manage a virtual team If you manage employees you never meet face-to-face, you may feel … [Read more...] about Supervising and surviving virtual teams
Managing staff
Six key questions arising from the Trump/ACA executive order
Milliman, Inc., a global consulting and actuarial firm, has compiled six questions for consideration by healthcare stakeholders about the Trump Administration's recent executive order, which gives a sweeping command to the leaders of the new administration to unwind certain aspects of the Patient Protection and Affordable Care Act (ACA)—especially those components deemed … [Read more...] about Six key questions arising from the Trump/ACA executive order
Anxious millennials seek stability and opportunity to make a difference
Want to retain your millennial staff members? Offer them stability and the chance to contribute to a good cause. A turbulent 2016—punctuated by terror attacks in Europe, Brexit, and a contentious US presidential election—appears to have rattled millennials' confidence, according to Deloitte's sixth annual Millennial Survey. They indicate they're less likely to leave the … [Read more...] about Anxious millennials seek stability and opportunity to make a difference
Most outrageous employee excuses for being late
Are any of your staff members chronically late for work? If so, they're not alone. According to a new CareerBuilder survey, when asked how often they come in late to work, more than 1 in 4 workers (29 percent) admitted they do it at least once a month—up from 25 percent last year—and 16 percent say it's a weekly occurrence for them—up 3 percentage points since last year. More … [Read more...] about Most outrageous employee excuses for being late
Pregnancy discrimination: don’t let good intentions get you in trouble
By Paul Edwards bio Chances are, you would never intentionally discriminate against a pregnant employee, and your doctor(s) and team probably feel the same way. But it can be easy to unintentionally discriminate. When it comes to pregnancy discrimination lawsuits, the road to court is usually paved with good intentions. Do all practices need to worry about … [Read more...] about Pregnancy discrimination: don’t let good intentions get you in trouble
4 steps to preventing medical claim denials
By Ricki Ransom bio It's no secret that the relationship between health care providers and insurance companies is complicated. Healthcare providers are spending a significant amount of time and energy with patients just to find out that an insurance company will fight them on paying for the services provided. Preventing claim denials helps ease the complications … [Read more...] about 4 steps to preventing medical claim denials
Don’t let another practice steal your staff
By Dr. Steve M. Cohen The old saying that "the grass is always greener" is actually a fairly accurate description of one aspect of human nature. And this trait almost certainly applies to members of your office. As other organizations grow and the need for professional staff increases, openings will be filled by stealing the best from offices. It's frustrating, but it's … [Read more...] about Don’t let another practice steal your staff
Are your employees resolving to leave you in 2017?
A new year means new beginnings, new opportunities, new resolutions, and for some workers, a new job. According to a new CareerBuilder survey, more than one in five workers (22 percent) are planning to change jobs in 2017, similar to last year (21 percent). Among younger workers, the numbers are even higher. More than a third of workers ages 18 to 34 (35 percent) expect to … [Read more...] about Are your employees resolving to leave you in 2017?
A surprising downside to merit-based promotions
A new study finds that the age gap between older workers and younger supervisors is linked to the frequency of emotions such as "anger, fear, and disgust" among older subordinates, and that more frequent negative emotions of this type are associated with lower company performance in areas such as financial results, growth, efficiency, and return on assets. This is in part due … [Read more...] about A surprising downside to merit-based promotions
22 questions a manager should ask before firing an employee
By Lynne Curry bio The final revenge of the fired employee: The manager makes an unwitting but critical mistake that unravels the firing decision or results in a painful payout to the employee. If you'd like to fire an employee without backfire, you need to consider good faith and just cause, then ask yourself twenty-two questions. Good faith Courts in … [Read more...] about 22 questions a manager should ask before firing an employee