Medical Office Manager

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On Your Feet: How Office Managers Can Fit Walking Into a Hectic Day

Life as an office manager is fast-paced and demanding, often making it challenging to prioritize physical activity. However, fitting walking exercise into your day can combat the hazards of a sedentary lifestyle while boosting your energy and productivity. The Hazards of a Sedentary Lifestyle Sitting for prolonged periods can lead to health issues like back pain, weight … [Read more...] about On Your Feet: How Office Managers Can Fit Walking Into a Hectic Day

Navigating Legal Risks in Return-to-Office Mandates

By Lynne Curry As employers push forward with their return-to-office (RTO) policies, many unknowingly step into legal minefield. The shift back to in-person work presents a host of challenges—especially for employers balancing productivity with legal obligations. Whether it’s handling accommodation requests, avoiding discrimination claims, or ensuring compliance with … [Read more...] about Navigating Legal Risks in Return-to-Office Mandates

5 quick ways to make your waiting room more welcoming

A full office makeover may not be possible, but every medical practice can make improvements to its patient waiting room. 1 Keep it clean All places of business should be clean, but arguably none more than a medical practice waiting room as it speaks to the quality of care. Take a look around. Are the windows and doors clean? Is there dust on the tables? Does the … [Read more...] about 5 quick ways to make your waiting room more welcoming

Cheat Sheet: Common Medical Office Software Functions

This cheat sheet provides a quick guide to understanding the essential functions of commonly used medical office software systems, including Electronic Health Records (EHR), practice management software, and billing systems. Use this to ensure efficient, accurate, and streamlined processes. 1. How to Search for and Update Patient Records Search Patient … [Read more...] about Cheat Sheet: Common Medical Office Software Functions

5 learning paths to advance your medical office management career

Are you looking to advance your career in healthcare management? Maybe more education is the answer. Here are five educational avenues to consider: 1 Bachelor's degree in healthcare administration Pursuing a bachelor's degree in healthcare administration provides a strong foundation in healthcare management principles, policies, and regulations. 2 Master's degree in … [Read more...] about 5 learning paths to advance your medical office management career

Federal Employees Flood the Job Market

By Lynne Curry As you search for talent to fill administrative roles in your medical office, are you considering the newly laid-off federal employees? As thousands of former federal employees flood the job market after mass layoffs, they struggle to land new roles—and face unexpected hostility from the private sector. A fired federal employee wrote: “I’m lost trying to … [Read more...] about Federal Employees Flood the Job Market

Career Moves: Is Job-Hopping Worth It?

By Lynne Curry For years, job-hopping proved a successful strategy talented employees used to maximize salary growth, expand their skill set, and advance their careers. In the last year, however, job-hopping has lost much of its luster. A shifting job market and increased employer scrutiny have left many frequent job-changers questioning whether their career moves have … [Read more...] about Career Moves: Is Job-Hopping Worth It?

Managing Staff Burnout in a High-Stress Medical Environment

Medical offices are fast-paced, high-pressure environments where staff are constantly balancing patient care, administrative tasks, and regulatory compliance. Over time, this can lead to burnout—emotional exhaustion, reduced job satisfaction, and even high turnover rates. As a medical office manager, you play a key role in identifying, preventing, and addressing staff burnout. … [Read more...] about Managing Staff Burnout in a High-Stress Medical Environment

Crisis management in a medical office: Preparing for and responding to unexpected events

In a medical office, crisis management isn’t just about handling emergencies—it's about being prepared for and responding effectively to unexpected events that could disrupt your practice and impact patient care. Whether it’s a natural disaster, a data breach, or an unforeseen staffing issue, having a solid crisis management plan is essential for maintaining the safety, … [Read more...] about Crisis management in a medical office: Preparing for and responding to unexpected events