Medical Office Manager

Tool Box

Model Notice: Alcohol consumption at practice party

Why you need this notice: Holiday and other office parties often include alcohol, and excessive alcohol consumption poses risks for employees. How this notice helps you: By letting employees know about your concerns for their safety, and providing recommendations for safe behavior, you are acting responsibly. How to use this notice: Modify this notice for your practice. … [Read more...] about Model Notice: Alcohol consumption at practice party

Model Tool: Helpful breach notification resources

Why you need this list of resources: HIPAA requires you have breach notification policies and procedures to ensure proper handling of a breach of unsecured protected health information (PHI). How this list of resources helps you: This list will help you establish the policies and procedures you need, and to train staff. How to use this list of resources: Follow the links in … [Read more...] about Model Tool: Helpful breach notification resources

Model Tool: Sample patient letters – missed appointment

Why you need this model tool: Missed patient appointments affect scheduling and negatively impact practice revenue. Therefore, you want to let patients know that the practice takes missed appointments seriously – and you want to put it in writing. How this model tool helps you: Here are two sample letters that will help you communicate with patients; the first is for a first … [Read more...] about Model Tool: Sample patient letters – missed appointment

Model Tool: Employee confidentiality agreement

Why you need this model tool: Medical office staff have access to a wide range of confidential information, including but not limited to patient records. How this model tool helps you: This tool allows you to highlight the importance of confidentiality, and to obtain a staff member's signature acknowledging that she/he understands the repercussions of not maintaining … [Read more...] about Model Tool: Employee confidentiality agreement

Model Tool: Candidate rejection letter, job interview

Why you need this model tool: After you interview candidates for an open position and choose the one you wish to hire, you have an obligation to get back to the people who spent time interviewing but did not get the job. How this model tool helps you: It can be difficult to know what to say to a candidate who was not hired. How to use this model tool: This model tool … [Read more...] about Model Tool: Candidate rejection letter, job interview

Model Tool: Notification to applicants of pre-employment screening

Why you need model tool: If your firm is going to ask for passwords and check social media accounts of job applicants, you need a formal notification to explain your intentions. How this model tool helps you: This is a prepared notification for job applicants. How to use this model tool: Fill in the blanks, make any other alterations and provide this notification to … [Read more...] about Model Tool: Notification to applicants of pre-employment screening