As a medical office manager, you understand the importance of creating a productive work environment for your staff. With the rise of remote work in the last three years, it is more important than ever to create a hybrid work environment that balances the needs of both remote and on-site staff. Here are some tips to help you create a productive hybrid work environment for your … [Read more...] about 6 tips to keep your hybrid team productive
Employee benefits
The nomadic remote employee: Employee dream, employer nightmare
By Lynne Curry Question: Several of our employees regularly travel out of state. Before the pandemic, they took vacations for several days or weeks. They and we understood they were on vacation. The situation was clear cut. Our current team includes three employees who want to travel and stay for weeks or even months, in places like Hawaii and Thailand or with relatives. … [Read more...] about The nomadic remote employee: Employee dream, employer nightmare
Praise is nice but a year-end bonus is better
A year-end bonus can be a powerful tool for reminding your staff their hard work and commitment and the company’s overall growth and success are closely intertwined. And according to a survey of employers, 50% of companies plan to award year-end bonuses in 2022. While this is down from 63% last year, it’s a sign that staff retention remains top of mind for many … [Read more...] about Praise is nice but a year-end bonus is better
Inflation’s impact on employees and the workplace
By Lynne Curry What keeps your employees and coworkers up at night, and what does it mean to you as their employer or colleague? According to the U.S. 2022 Inside Employees’ Minds Report conducted by the HR consulting firm Mercer, which surveyed 4049 employees between Aug. 26 and Sept. 9, 2022, it’s financial worries, … [Read more...] about Inflation’s impact on employees and the workplace
Staff continuing education: Must you or should you pay for it?
By Paul Edwards I’m looking to hire a new employee and they asked me about my policy on paying for employee CE. I normally don’t pay for employee CE but it sounds important to this potential new employee. What is the best way to handle this? Many individuals working in healthcare fields have annual continuing education (CE) requirements they need to meet in order to maintain … [Read more...] about Staff continuing education: Must you or should you pay for it?
5 ways to help your staff cope with inflation
By Paul Edwards CEO, CEDR Solutions Inflation is on everyone’s minds right now, and understandably so. Most Americans are aware that the purchasing power of a dollar is always decreasing to some degree, but rarely does the rise in the cost of living have such a powerful impact on our daily lives or feature so prominently in the public discourse. As you may already know, … [Read more...] about 5 ways to help your staff cope with inflation
How to attract employees in the post-pandemic job market
By Lynne Curry The pandemic has changed employees and what they want out of a job. It's up to employers to recognize these new attitudes toward work and figure out how to attract good staff. See if you relate to the situation described here by a manager in another industry, and if you can use some of the advice. Question: I always thought I was a good manager. Not anymore. … [Read more...] about How to attract employees in the post-pandemic job market
Is it poor performance or a personal crisis?
By Paul Edwards Those in the healthcare industry are bound to be ahead of the curve in understanding that mental illness is not a character defect and can be a serious health condition that requires intervention. Despite having a good comprehension of the importance of good mental health hygiene, healthcare professionals tend to fare badly in terms of psychological … [Read more...] about Is it poor performance or a personal crisis?
Better primary care relationships save healthcare dollars
By David Fortosis The medical office manager has always worn multiple hats. From administrative oversight of payroll, talent acquisition, performance reviews, finance and human resource management to providing guidance to leadership regarding employee benefits—the office manager looks after it all. This briefing will address one of those topics—how to support and encourage … [Read more...] about Better primary care relationships save healthcare dollars
Staffers push back about returning to work
By Lynne Curry Question: We’re getting enormous pushback from our staff to an email we sent out stating that billing and clerical employees need to return to the workplace. At the same time, our organization can’t survive if we let all the employees who want to work from home do so. It’s not fair to our patients or the employees who show up at work. Further, when I call … [Read more...] about Staffers push back about returning to work