Medical Office Manager

Managing patients

5 ways to boost health literacy, improve medication compliance

By Lisa A. Eramo Let’s face it. Prescription medications are difficult to pronounce, and their regimens can be complex. Take three Pill As with food, one Pill B in the morning, and two Pill Cs right before bed. For patients with multiple chronic conditions and/or dementia, these challenges are even greater. They may find themselves asking, "Why am I even taking this … [Read more...] about 5 ways to boost health literacy, improve medication compliance

The growing importance of value-based care during COVID-19

Lisa A. Eramo bio Quality over quantity. It’s the fundamental concept behind value-based care (VBC). Providers are paid for rendering care that improves outcomes and lowers costs. During COVID-19, VBC is critical, and in many ways, the transition couldn’t have emerged at a better time. Here are five reasons why: Skyrocketing healthcare costs Healthcare costs have … [Read more...] about The growing importance of value-based care during COVID-19

New OCR data shed light on the costs of privacy noncompliance

HIPAA enforcement isn’t nearly as fat a cash cow as enforcement of False Claims Act (FCA) and other healthcare fraud laws is, it still takes a lot of money out of the pockets of providers and into the hands of the federal government. But tracking the economics of HIPAA enforcement is tough because the government doesn’t publish data on HIPAA recovery amounts the way it does … [Read more...] about New OCR data shed light on the costs of privacy noncompliance

Two new telehealth resources for your practice and your patients

In response to the increased use and expanded coverage of telehealth during the COVID-19 pandemic, From Coverage to Care (C2C) released two new resources to support providers and patients in making the most of virtual care: Telehealth for Providers: What You Need to Know – Providers can learn how and when to use telehealth. Topics include how to set up telehealth services, … [Read more...] about Two new telehealth resources for your practice and your patients

How to proactively communicate COVID-19 FAQs to patients

By Lisa A. Eramo bio COVID-19 has forced medical practices nationwide to embrace change as well as rethink workflows and care delivery. Now that the COVID-19 vaccine is available, practice managers have even more to ponder—particularly how to communicate with patients about vaccine-related FAQs. Only 46% of respondents to a recent survey said they plan to get the vaccine. … [Read more...] about How to proactively communicate COVID-19 FAQs to patients

5 tech resources improving medical practice efficiency this year

By Alison Foster bio There was a notable increase in the adoption of healthcare technology by practices and providers in 2020. This continues in 2021, especially as the COVID-19 pandemic shows no signs of letting up. Many practices are short on both human and financial resources and need to increase efficiency to the maximum. Here are some forms of healthcare technology you … [Read more...] about 5 tech resources improving medical practice efficiency this year

Putting patients first is the best way of enhancing the doctor-patient relationship

By Dr. Neil Baum bio There is nothing in my practice of medicine that equals the joy of focusing on my patients and making every effort to ensure each encounter fosters a positive experience. Well, maybe one thing: positive outcomes. In my experience, the patients with whom I’ve developed close and trusting relationships seem to be better at following treatment plans, which … [Read more...] about Putting patients first is the best way of enhancing the doctor-patient relationship

What do I say to patients who ask about my team’s vaccination status?

By Paul Edwards bio As vaccinations continue to be distributed to more and more members of the American workforce, one of the recurring questions we are getting concerns how to respond to patients who ask about whether or not your team has been vaccinated. Patients might pose this question over the phone before their scheduled appointment, or might ask it to one of your … [Read more...] about What do I say to patients who ask about my team’s vaccination status?

Google search interest in “telehealth” spikes 317% because of pandemic

The coronavirus pandemic has brought a world of change, some of which might be permanent. Will we ever again pack concerts with close to 100,000 people or jam into subways like sardines? Will mask-wearing and social-distancing carry on long after the pandemic has ended? Has online shopping delivered the final nail in the coffin for brick-and-mortar shopping? Will traditional … [Read more...] about Google search interest in “telehealth” spikes 317% because of pandemic