Your practice terminated a relationship with a disruptive patient, and everything went smoothly—or so you thought, until negative comments about the practice started showing up on social media. Disgruntled consumers of all kinds of services, including health care, have an outlet for their frustration. Actually, they have numerous outlets, including Facebook, Yelp, Scam.com, … [Read more...] about After a relationship with a disruptive patient ends
Managing patients
Insurance companies: An unexpected ally in preventative healthcare
Scientists at UCLA have determined that medical insurance company records can be used to make accurate predictions about future health issues in their members. These predictions lead to better outcomes by enabling proactive treatments for future illness, rather than falling back on reactive treatments for each new health crisis. In recent years, computers have used "big … [Read more...] about Insurance companies: An unexpected ally in preventative healthcare
Want to help your patients with gestational diabetes control their weight? Write them a letter
Women with gestational diabetes who received a tailored letter with personalized weight gain recommendations were significantly more likely to meet national weight gain guidelines, according to a new Kaiser Permanente study recently published in Diabetes Care, a journal of the American Diabetes Association. Gestational diabetes, the most common pregnancy complication, puts … [Read more...] about Want to help your patients with gestational diabetes control their weight? Write them a letter
2018’s Top 10 patient safety concerns for healthcare organizations
ECRI Institute names diagnostic errors the number one concern on its 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Each year, approximately 1 in 20 adults experiences a diagnostic error, according to published studies. These errors and delays can lead to care gaps, repeat testing, unnecessary procedures, and patient harm. "Diagnostic errors are not only … [Read more...] about 2018’s Top 10 patient safety concerns for healthcare organizations
U.S. news and Binary Foundation team up to add patient experience ratings to online doctor profiles
U.S. News & World Report recently announced a new collaboration with Binary Fountain, a provider of patient feedback management solutions with one of the largest data repositories of online patient reviews and surveys in the healthcare industry. Through this relationship, U.S. News now publishes patient experience ratings from Binary Fountain on many of its doctor profile … [Read more...] about U.S. news and Binary Foundation team up to add patient experience ratings to online doctor profiles
How telehealth can help medically complex elders achieve better outcomes while also reducing healthcare costs
A recent study conducted by Seniorlink, Inc. found that medically complex patients age 65 and older had dramatically lower rates of hospitalizations, emergency room visits, and falls when family caregivers and clinicians engaged with each other through a technology-enabled care plan. The analysis also revealed that this approach resulted in a significant reduction in healthcare … [Read more...] about How telehealth can help medically complex elders achieve better outcomes while also reducing healthcare costs
Want to improve collections? Start by looking at your Patient Registration System
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio First and foremost, a good intake system and/or form is a must! If set up properly, your intake system and/or form will collect all the necessary information you need to bill a patients insurance carrier(s). Offices should collect, at minimum, the following information: Demographics Patient's full … [Read more...] about Want to improve collections? Start by looking at your Patient Registration System
Improving patient health outcomes with telerehab
Orthopedic surgeon Michael Oberlander, MD, believes that telerehab can help alleviate the challenges that patients face with pain and their adherence to physical therapy (PT). Oberlander, president and chief medical officer of Trainer Rx, presented his insights at HIMSS 2018 as one of the speakers at the Intelligent Health Pavilion in Las Vegas, NV. (HIMSS stands for Healthcare … [Read more...] about Improving patient health outcomes with telerehab
Why you need to stop talking to start leading
By Rebecca Teasdale bio Recently, a colleague and I were at a dinner function with a group of leaders from a client company. We found ourselves seated at a table with a new member of the executive team who we were meeting for the first time. Waiting for the plated meals to arrive, we eased into the conversation with small talk about sports and weather and then we … [Read more...] about Why you need to stop talking to start leading
Future of Health survey finds patients and doctors want more digital interaction
Both consumers and physicians are eager for increased digital engagement, according to a new nationwide poll released by Ernst & Young LLP (EY) last week at HIMSS18. (HIMSS stands for Healthcare Information Management Systems Society.) More than half (54%) of consumers surveyed indicate a comfort level contacting their physician digitally, and express interest in using … [Read more...] about Future of Health survey finds patients and doctors want more digital interaction