As an office manager, you are responsible for the efficient operation of your workplace. Your role requires you to balance multiple tasks, manage diverse teams, and keep things organized. To become a highly effective office manager, you can take inspiration from Stephen Covey's timeless book, "The 7 Habits of Highly Effective People." Here are some tips based on Covey's … [Read more...] about Cultivate these 7 habits for success
Managing the office
Model Policy: Office Temperature
The purpose of this model policy is to ensure a comfortable and healthy work environment for all staff and patients by maintaining appropriate temperature settings in the medical office. … [Read more...] about Model Policy: Office Temperature
Tame those office temperature tantrums!
Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!
7 good reasons to use online scheduling
Still on the fence about using online scheduling in your medical office? Consider these advantages to an online scheduling system: Increased convenience: Patients can easily book appointments online 24/7, without having to call the office during business hours. Improved efficiency: Automated scheduling reduces the need for manual scheduling, minimizing the risk of errors and … [Read more...] about 7 good reasons to use online scheduling
Tick those unpleasant tasks off your to-do list
Avoiding something unpleasant is the main reason people procrastinate. Try one of these four approaches when you face an unpleasant task: Do it. There's an adrenaline rush from knowing you've completed an unpleasant task. Finishing something you've been putting off will energize you for the rest of the day. Don't do it yet. If you're not sure what to do, putting off an … [Read more...] about Tick those unpleasant tasks off your to-do list
5 lessons employers can learn from Elon Musk’s Twitter crises
By Lynne Curry When multi-billionaire and Tesla Motors CEO Elon Musk acquired Twitter on Oct. 27, he assumed leadership of a company that hadn’t earned a profit in eight of its ten years, By Nov. 4, eight days later, 1.3 million users had fled Twitter. Revenue dropped dramatically as advertisers, Twitter’s main revenue source, pulled out. One could feel sorry for Musk—except … [Read more...] about 5 lessons employers can learn from Elon Musk’s Twitter crises
What to do when an employee uses FMLA to cover drinking
By Lynne Curry Question: We suspect one of our employees of using intermittent FMLA leave to cover her abuse of alcohol. We see a clear pattern. She takes leave two to three Mondays a month. Prior to her requesting FMLA leave, she claimed occasional sick days on Mondays. Other employees have noticed her leaving early on Fridays as well. With this fact pattern and given the … [Read more...] about What to do when an employee uses FMLA to cover drinking
Reminder: 2023 MIPS self-nomination closes Sept. 1
The Centers for Medicare & Medicaid Services (CMS) would like to remind you that the end of the 2023 MIPS Self-Nomination for Qualified Clinical Data Registries (QCDRs) and Qualified Registries is Sept. 1, 2022, at 8 p.m. ET. The Self-Nomination form on the Quality Payment Program (QPP) website will lock at the deadline, and users won’t be able to make additional … [Read more...] about Reminder: 2023 MIPS self-nomination closes Sept. 1
Workplaces slow to get well from COVID-19 damage
By Lynne Curry You’ve heard that “long-haulers,” individuals with long COVID, suffer persistent COVID-19 symptoms that erode their quality of life. Anyone scanning the workplace soon realizes that some employers suffer from "long COVID". A few refuse employers treatment, expecting to get well on their own. Three symptoms signal an employer suffers "long COVID". Difficult … [Read more...] about Workplaces slow to get well from COVID-19 damage
What you should know about new COVID-19 guidance
CDC is streamlining its COVID-19 guidance to help people better understand their risk, how to protect themselves and others, what actions to take if exposed to COVID-19, and what actions to take if they are sick or test positive for the virus. COVID-19 continues to circulate globally, however, with so many tools available to us for reducing COVID-19 severity, there is … [Read more...] about What you should know about new COVID-19 guidance