Medical Office Manager

Managing the office

Fear of COVID-19, demand for flexibility dominate return to the office

As the Delta variant continues to proliferate, 42 percent of workers are worried about returning to the workplace for fear of contracting COVID-19. This marks a substantial jump to Sept. 1 from June 2021 when only 24 percent had that concern. “With headlines about the rise of the Delta variant, breakthrough cases among the vaccinated, and an overburdened healthcare system in … [Read more...] about Fear of COVID-19, demand for flexibility dominate return to the office

Manual tasks office managers can do away with

By Tolu Ajiboye As an office manager, your task list is endless. You have to manage appointment scheduling, patient intake, billing, and so much more. On top of this, you have to ensure that these specific processes—and the practice operations as a whole— are continuously optimized to cut costs and grow the practice.  Accordingly, you’re likely on the lookout for ways you can … [Read more...] about Manual tasks office managers can do away with

Putting patients first is the best way of enhancing the doctor-patient relationship

By Dr. Neil Baum bio There is nothing in my practice of medicine that equals the joy of focusing on my patients and making every effort to ensure each encounter fosters a positive experience. Well, maybe one thing: positive outcomes. In my experience, the patients with whom I’ve developed close and trusting relationships seem to be better at following treatment plans, which … [Read more...] about Putting patients first is the best way of enhancing the doctor-patient relationship

Professionals and employees reveal relocation plans amid pandemic

Relocation is a big consideration for both professionals and their employers right now. A recent study by a global staffing firm shows 44 per cent of workers surveyed said they would consider moving to a different city if their company offered long-term remote arrangements, and another three per cent have already made a move. 44 per cent of professionals would consider … [Read more...] about Professionals and employees reveal relocation plans amid pandemic

Physician practices under threat with pandemic

The viability of physician practices remains under threat as the battle against the COVID-19 pandemic hits record levels of cases being reported across the United States. A nationwide physician survey issued late last year by the American Medical Association (AMA) shows medical practices have been economically stressed by the public health crisis with a 32% average drop in … [Read more...] about Physician practices under threat with pandemic

5 people problems and how to solve them

By Lynne Curry bio We can’t guess all the challenges facing us as office managers in this new year, but we can assume that we will be dealing with an old one: people and their personalities. Whether working together virtually or in-person, chances are good you will be dealing with people problems. Here are five common problems and strategies for dealing with them. Stopping … [Read more...] about 5 people problems and how to solve them

Technical issues and too many participants are biggest virtual meeting pet peeves

If you're tired of video meetings, you're not alone. A new study by global staffing firm Robert Half shows video calls may be wearing on workers. Almost three-quarters of professionals surveyed (72 per cent) said they participate in virtual meetings. Those respondents reported spending about a quarter of their workday (24 per cent) on camera with business contacts or … [Read more...] about Technical issues and too many participants are biggest virtual meeting pet peeves

Disinformation endangers your company, not just democracy

By Doug Striker bio Did you hear about the rumor that COVID-19 was spread by mobile devices using the 5G network? It sounds so insane and far-fetched that no one would believe it, right? I mean, how in the world would a virus travel through a cell phone frequency band, into a cell phone or tablet, and then out of the device into a person’s body? But thanks to social media, … [Read more...] about Disinformation endangers your company, not just democracy

5 strategies to keep high-risk populations safe during disasters

 By Margarita Gil & Racquel Arden  The rapid spread of COVID-19 put healthcare institutions around the country on high alert, with special emphasis placed on those Americans deemed to be most vulnerable or with pre-existing conditions. But what happens when your entire hospital is filled with patients who fit that criteria? Such was the challenge faced at Totally Kids … [Read more...] about 5 strategies to keep high-risk populations safe during disasters