The Centers for Medicare & Medicaid Services (CMS) reminds you to submit Promoting Interoperability measures and improvement activities for consideration for future years of the Merit-based Incentive Payment System (MIPS). The MIPS Annual Call for Measures and Activities process allows clinicians, professional associations and medical societies that represent clinicians, … [Read more...] about Submit your Promoting Interoperability measures and improvement activities
Managing the office
Learn about changes and updates to telehealth
There's a lot you need to know about telehealth. That's why Medical Office Manager is offering a webinar, Telehealth—What Managers Need to Know, on April 6. It's free to Medical Office Manager members. Presenter Jen Bell of Karen Zupko and Associates will give you the tools and knowledge you need to comply with new telehealth regulations. Meanwhile here is Jen's update on … [Read more...] about Learn about changes and updates to telehealth
A manager tries to hold it all together during Omnicron surge
By Lynne Curry “I’m overwhelmed,” the manager said when he called. “Senior management pressures us to maintain high levels of productivity, but nearly a fourth of our employees call in sick every morning. On our last all-manager Zoom call, our CEO said our productivity is down and made it clear we’re expected to handle our employees’ anxiety and get them refocused on their … [Read more...] about A manager tries to hold it all together during Omnicron surge
Fear of COVID-19, demand for flexibility dominate return to the office
As the Delta variant continues to proliferate, 42 percent of workers are worried about returning to the workplace for fear of contracting COVID-19. This marks a substantial jump to Sept. 1 from June 2021 when only 24 percent had that concern. “With headlines about the rise of the Delta variant, breakthrough cases among the vaccinated, and an overburdened healthcare system in … [Read more...] about Fear of COVID-19, demand for flexibility dominate return to the office
Manual tasks office managers can do away with
By Tolu Ajiboye As an office manager, your task list is endless. You have to manage appointment scheduling, patient intake, billing, and so much more. On top of this, you have to ensure that these specific processes—and the practice operations as a whole— are continuously optimized to cut costs and grow the practice. Accordingly, you’re likely on the lookout for ways you can … [Read more...] about Manual tasks office managers can do away with
Putting patients first is the best way of enhancing the doctor-patient relationship
By Dr. Neil Baum bio There is nothing in my practice of medicine that equals the joy of focusing on my patients and making every effort to ensure each encounter fosters a positive experience. Well, maybe one thing: positive outcomes. In my experience, the patients with whom I’ve developed close and trusting relationships seem to be better at following treatment plans, which … [Read more...] about Putting patients first is the best way of enhancing the doctor-patient relationship
Professionals and employees reveal relocation plans amid pandemic
Relocation is a big consideration for both professionals and their employers right now. A recent study by a global staffing firm shows 44 per cent of workers surveyed said they would consider moving to a different city if their company offered long-term remote arrangements, and another three per cent have already made a move. 44 per cent of professionals would consider … [Read more...] about Professionals and employees reveal relocation plans amid pandemic
Physician practices under threat with pandemic
The viability of physician practices remains under threat as the battle against the COVID-19 pandemic hits record levels of cases being reported across the United States. A nationwide physician survey issued late last year by the American Medical Association (AMA) shows medical practices have been economically stressed by the public health crisis with a 32% average drop in … [Read more...] about Physician practices under threat with pandemic
5 people problems and how to solve them
By Lynne Curry bio We can’t guess all the challenges facing us as office managers in this new year, but we can assume that we will be dealing with an old one: people and their personalities. Whether working together virtually or in-person, chances are good you will be dealing with people problems. Here are five common problems and strategies for dealing with them. Stopping … [Read more...] about 5 people problems and how to solve them
Technical issues and too many participants are biggest virtual meeting pet peeves
If you're tired of video meetings, you're not alone. A new study by global staffing firm Robert Half shows video calls may be wearing on workers. Almost three-quarters of professionals surveyed (72 per cent) said they participate in virtual meetings. Those respondents reported spending about a quarter of their workday (24 per cent) on camera with business contacts or … [Read more...] about Technical issues and too many participants are biggest virtual meeting pet peeves