Your long-awaited and well-deserved summer vacation is approaching. Is your staff prepared to run the office smoothly in your absence? Use this list to see if you have the bases covered. Vacation Preparation Checklist for Busy Medical Office Managers Delegate Responsibilities: Identify competent staff members to handle key tasks during your absence. Assign … [Read more...] about Checklist: Is the office ready for your summer vacation?
Managing the office
Working on everything everywhere all at once? Try monotasking
In today's fast-paced business environment, office managers are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on one … [Read more...] about Working on everything everywhere all at once? Try monotasking
How to handle breakroom conflicts
You've got a days-old tuna and pesto wrap stinking up the fridge, unwashed cups in the sink, and muffin crumbs on the table. You could fit-test a respirator with the smell of banana peels wafting from the overfull trash can. The 15 minutes you were going to spend reading the latest thriller disappeared when you had to scrub and refill the scorched coffee pot. Experiences like … [Read more...] about How to handle breakroom conflicts
6 common problems in medical offices, and suggested solutions
Got a problem with your office? Chances are it's one of a half-dozen common problems for medical offices. Here are the problems and suggested solutions. 1 Streamlining Appointment Scheduling Problem: Patients often experience long wait times and confusion during the appointment scheduling process. Solution: Implement an online appointment scheduling system that allows … [Read more...] about 6 common problems in medical offices, and suggested solutions
7 ways to create a comfortable waiting room
When you step into a medical office waiting room, you want to feel comfortable, at ease, and assured that you're in good hands. As a medical office manager, it's essential to design a waiting room that reflects the care and attention you provide to your patients. Here are some best practices to consider as you create a welcoming and efficient environment. Focus on … [Read more...] about 7 ways to create a comfortable waiting room
6 steps to making good decisions
Should you subscribe to this billing platform or that one? Should you hire this receptionist candidate or that one? Should you create this kind of schedule or that one? Decisions, decisions! As a medical office manager, making informed and effective decisions is crucial to ensure smooth operations and provide quality care to patients. Here is some advice on how to approach … [Read more...] about 6 steps to making good decisions
Time blocking strategies for success: A guide for medical office managers
Introduction: As a medical office manager, your role is crucial in ensuring the smooth operation of the office while managing various projects and tasks. To effectively handle the demands of a medical environment, implementing time blocking techniques can be highly beneficial. By strategically allocating your time, you can optimize productivity, streamline workflows, and … [Read more...] about Time blocking strategies for success: A guide for medical office managers
Cultivate these 7 habits for success
As an office manager, you are responsible for the efficient operation of your workplace. Your role requires you to balance multiple tasks, manage diverse teams, and keep things organized. To become a highly effective office manager, you can take inspiration from Stephen Covey's timeless book, "The 7 Habits of Highly Effective People." Here are some tips based on Covey's … [Read more...] about Cultivate these 7 habits for success
Model Policy: Office Temperature
The purpose of this model policy is to ensure a comfortable and healthy work environment for all staff and patients by maintaining appropriate temperature settings in the medical office. … [Read more...] about Model Policy: Office Temperature
Tame those office temperature tantrums!
Disputes over office temperature are relatively common among office staff. According to a study conducted by the International Facility Management Association, more than 50% of office workers report being unhappy with the temperature in their workplace. This dissatisfaction can lead to heated disputes or chilly relations among office staff, as people have different preferences … [Read more...] about Tame those office temperature tantrums!