Healthcare IT can best be explained as technology that allows the secure exchange of medical and patient information between healthcare providers, patients, insurers, and other administrative operations. With the rapid increase of healthcare companies adopting cloud technology to share files and store private data, the need to involve managed service providers to assure full … [Read more...] about 4 ways your managed IT provider can help with HIPAA
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Overloaded at work? Here’s what you should do
You have more work than you can handle—and no matter how hard you work, you can't seem to get ahead. In fact, it's gotten to the point that you're exhausted. Most days you don't even like your job anymore. If this sounds like you, it's time to make a change. And that change doesn't have to involve a new place of employment. Instead, it's time to assess your situation and … [Read more...] about Overloaded at work? Here’s what you should do
Sample policy for a medical office on diversity, equity and inclusion
Office Policy on Diversity, Equity, and Inclusion Policy Statement: At [Medical Office Name], we are committed to fostering a diverse, equitable, and inclusive work environment that values and respects the diversity of our employees, patients, and the communities we serve. We believe that diversity, equity, and inclusion are essential to providing quality healthcare and … [Read more...] about Sample policy for a medical office on diversity, equity and inclusion
EEOC proposes updated workplace harassment guidance to protect workers
The U.S. Equal Employment Opportunity Commission (EEOC) has proposed new guidance on harassment in the workplace. Enforcement Guidance on Harassment in the Workplace was published in the federal register Oct. 2, and public comment period closed Nov. 1. The EEOC first released a proposed guidance on workplace harassment for public comment in 2017, but it was not … [Read more...] about EEOC proposes updated workplace harassment guidance to protect workers
10 steps to create a year-end bonus program for your admin staff
To recognize their hard work, boost morale, and incentivize productivity, designing a year-end bonus program is a strategic way to express your appreciation. Consider these steps to create a meaningful and effective year-end bonus program for your admin staff. 1. Set Clear Objectives Before diving into the specifics of the bonus program, start by establishing clear … [Read more...] about 10 steps to create a year-end bonus program for your admin staff
The Israel/Hamas conflict rocks our workplace
By Lynne Curry Question: I supervise a tight-knit team of professionals that work hard and play hard. To describe them as intense would be an understatement. They all care about current events and their heated discussions add spice to the workday. Even more important, their commitment to improving the world is core to why they’re willing to work for low salaries in our small … [Read more...] about The Israel/Hamas conflict rocks our workplace
When a full-time employee works a second full-time job
By Lynne Curry Question: I supervise a talented but difficult employee, whose performance has always been spotty but recently went downhill. Lately, “Scott” has dragged himself into the office every morning. He looks exhausted. His eyelids half-close during staff meetings. Because I felt concerned, I asked him if he was okay. He said he was just working too hard. He pointed … [Read more...] about When a full-time employee works a second full-time job
Patient right of access: Consequences are extreme if you get it wrong
By Suze Shaffer Patients’ right of access has extreme consequences if they are not handled properly. It starts the moment a patient makes this request. HIPAA prohibits unreasonable measures when patients are requesting access to their medical records. Most practices think this request must be in writing. Although this is ideal, sometimes it can cause a problem when the … [Read more...] about Patient right of access: Consequences are extreme if you get it wrong
How to navigate a healthcare office merger
Mergers and takeovers are a fact of life in today's everchanging healthcare industry. Here is advice to consider on how to navigate this intricate process, maintain the continuity of care, and enhance the efficiency of the merged medical practice. Before diving into specific strategies, it's essential to have a clear understanding of the merger process. Typically, an office … [Read more...] about How to navigate a healthcare office merger
Are you tossing and turning with job worry at night?
How did you sleep last night? Were you able to turn off your brain and forget about work, or were you kept awake with worries about problems at the office? Your responsibilities as a medical office administrator can sometimes be all-consuming, leading to work-related worries even during your precious off-hours. To maintain a healthy work-life balance and reduce stress, it's … [Read more...] about Are you tossing and turning with job worry at night?