One of the biggest complaints from patients is long wait times. Improving wait times can make your patients happier and your office more efficient. Here are some simple steps you can take to make a big difference. First, it's essential to schedule smartly. Avoid overbooking your schedule to prevent long wait times and rushed appointments. Adding short breaks between … [Read more...] about Use smarter scheduling for shorter waits
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Tools & Tips to Build Your Referral Base
Click Here to Register Now! Tools & Tips to Build Your Referral Base Strengthen your practice’s referral network by expanding beyond digital advertising. Discover tools and strategies to initiate, cultivate, and sustain valuable connections with physicians, offices, and associations—keeping your practice top-of-mind when referrals are needed. Identifying and … [Read more...] about Tools & Tips to Build Your Referral Base
Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
With Thanksgiving just a few days away, it’s time to think about how you’ll step away from the demands of managing a busy medical office and truly enjoy the holiday. As a medical office manager, you’re used to juggling responsibilities, solving problems, and keeping everything running smoothly. But even the best managers need a break, and Thanksgiving is the perfect opportunity … [Read more...] about Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
Strategies to stay updated with healthcare regulations
One of your paramount responsibilities is ensuring that your practice adheres to the myriad of healthcare regulations that govern the industry. Compliance isn't just a legal obligation; it's a cornerstone of patient safety, operational efficiency, and the overall credibility of your practice. Here's why staying updated with healthcare regulations is crucial and how you can … [Read more...] about Strategies to stay updated with healthcare regulations
10 things you can do right now for better patient relations
Positive patient relations not only lead to higher satisfaction rates but also foster loyalty and trust in your practice. Here are 10 strategies you can implement to improve patient relations effectively. 1. Enhance Communication Be Transparent: Ensure that patients are well-informed about their treatment plans, appointment schedules, and billing … [Read more...] about 10 things you can do right now for better patient relations
4 proven ways to increase handwashing
Everyone knows handwashing reduces the transmission of illness. Why then is it so difficult to get staff to comply? Experts recommend four strategies to promote handwashing. 1. Make handwashing part of your practice's culture. 2. Make handwashing part of employee performance evaluation. 3. Make handwashing convenient. 4. Make handwashing pleasant. The importance of … [Read more...] about 4 proven ways to increase handwashing
Tip sheet for organizing and managing medical records efficiently
As a medical office manager, organizing and managing medical records efficiently is essential for maintaining smooth operations, ensuring patient privacy, and facilitating high-quality care. Here’s a handy tip sheet to help you streamline your medical records management: Digital Record-Keeping Invest in a Reliable EHR System: Choose an Electronic Health Record (EHR) … [Read more...] about Tip sheet for organizing and managing medical records efficiently
Continuous career progression helps you keep good staff
Retaining talented staff is a critical challenge for medical office managers. Continuous career progression is a proactive and strategic approach to career development that involves the ongoing enhancement of skills, experiences, and responsibilities over time. This continuous process not only boosts job satisfaction and productivity but also significantly contributes to staff … [Read more...] about Continuous career progression helps you keep good staff
Staff Shortages: Does No One Want to Work Anymore?
By Lynne Curry Mia didn’t expect her nursing shift to stretch to 16 hours without a break. Yet, there she stood, an empty coffee cup in hand, an exhausted. With every bed filled, she rushed from one patient to another, handling everything from IVs to emergencies — duties she’d normally share with others. “I’m doing the work of two, sometimes three nurses. But we’re … [Read more...] about Staff Shortages: Does No One Want to Work Anymore?
How to Hire Great Coding Staff for Your Medical Office
As a medical office manager, you know that having a strong team of coders is critical to the financial health of your practice. Medical coding is the backbone of your revenue cycle, ensuring that services are billed accurately and reimbursed promptly. Hiring great coding staff can make all the difference between smooth operations and a mountain of billing headaches. Here’s how … [Read more...] about How to Hire Great Coding Staff for Your Medical Office