By Lynne Curry Question: For our mandatory manager meetings, I show up on time so my attendance is noted, and then get through the meetings by multi-tasking. It’s easy enough to hear what’s said as I get other work done. I cover this up by always making a positive comment on at least one of the manager’s proposals. I leave my video off, though, and when the manager chastised … [Read more...] about Zoom hiders: Camera shy or disengaged?
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Roe v. Wade wars in the workplace
By Lynne Curry Question: Our office employs an interesting mix of personalities. In the past, this made for intense discussions about politics and world events, until last week when the U.S. Supreme Court’s potential overturn of Roe v. Wade leaked. The discussion became hateful and resulted in personal attacks. The manager stopped it, but not soon enough. HR then interviewed … [Read more...] about Roe v. Wade wars in the workplace
Changed jobs: What have I done?
By Lynne Curry You expect to feel angry when fired from a job you enjoy. You expect to feel scared when laid off from a job at which you felt secure. You don’t expect to feel rotten one week after you intentionally make a career move from a job you've outgrown to one that promises to be challenging and rewarding. So why are you so rattled during your first week on this new … [Read more...] about Changed jobs: What have I done?
Negative staff: Is the problem you?
By Lynne Curry The manager called me, completely frustrated with his team. He told me his employees were negative, blamed each other for problems, didn’t communicate with him or take accountability and didn’t buy in to important initiatives. He asked me to talk with his key employees and tell me how to fix them. When I met with him afterwards, I asked, “How honest do you want … [Read more...] about Negative staff: Is the problem you?
5 ways your medical office can violate HIPAA
The HIPAA Privacy Act is a federal law that was established in 1996 to set provisions and standards for the protection of personal health information. The rule puts limits and conditions on the use and disclosure of patient medical information. It also gives patients the right to obtain a copy, examine, and request corrections to their records. Though most medical practices are … [Read more...] about 5 ways your medical office can violate HIPAA
New physician population likely to be more diverse
The American Medical Association has committed itself to supporting a more diverse population of physicians to replace those physicians leaving the profession. The last two years of pandemic difficulties plus an aging physician workforce will likely result in an exodus from the field and a shortage of doctors. Gerald E. Harmon, M.D., president of the American Medical … [Read more...] about New physician population likely to be more diverse
Make your patients happier with these communication tips
By Mike Rigert Even though modern patients appreciate the ease and convenience of digital communication with your practice through automated text reminders and real-time communication, we can’t lose sight of the importance that personal interaction has in keeping those relationships strong. A HealthGrades study showed that patients’ communication with front office staff are … [Read more...] about Make your patients happier with these communication tips
Healthcare job boom seen by 2030
The most lucrative job of 2030 will be registered nursing, with a projected job growth of 15 percent in the next decade. Writing for Allwork, Daniel Lehewych says success in the future of work will be determined by how much workers are willing to expand their skill set. Software development will be the most lucrative STEM (science, technology, engineering, mathematics) job by … [Read more...] about Healthcare job boom seen by 2030
It’s harder to find and keep office workers
Echoing reports of ongoing labor shortages, a new survey confirms that a vast majority of organizations are facing extreme difficulty finding and retaining qualified workers. But, the survey reveals, these challenges are no longer being driven solely by a lack manual services workers, as previous trends have indicated. Rather, office workers are now significantly harder to both … [Read more...] about It’s harder to find and keep office workers
Caregiver caught between employer’s expectations and family’s needs
By Lynne Curry As managers require employees to spend more time at the office, they will encounter special circumstances that require special solutions. Consider the following situation of an employee needing to work from home to provide family care. Employee question: Since our schools no longer require masks, my husband and I decided to homeschool our youngest child. My … [Read more...] about Caregiver caught between employer’s expectations and family’s needs