By Rosina L. Racioppi In the age of The Great Resignation, how can you retain the rising leaders in your organization? One solution is to build a culture that supports women’s advancement by using key strategies and resources as a hedge against career dissatisfaction. We are seeing many women who are shouldering an extra burden, taking on additional responsibilities at home … [Read more...] about How to retain high potential women during The Great Resignation
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Your keycard could be your office’s top security threat
By Todd Burner The days of tumbler locks and keys are fading, especially in high-traffic areas. Proximity cards—those credit-card-sized, contactless devices that grant users access to a variety of areas—have largely taken their place. But for too many facilities that card represents one of its biggest security gaps. Proximity cards (also known as keycards) are incredibly … [Read more...] about Your keycard could be your office’s top security threat
A staffer hands you a two-week notice: What’s next?
By Paul Edwards It’s 4:30 on a Friday afternoon, and one of your employees knocks on your door asking to come in. They’re avoiding eye contact, they’re fidgety, nervous… This can’t be good news. You imagine accidentally shredded payroll reports, stolen laptops full of patient information, or something equally catastrophic. But when the employee tells you what’s going on, it’s … [Read more...] about A staffer hands you a two-week notice: What’s next?
Tips to keep your medical office data in the cloud secure
By Ron Slyker As manager of a medical office, the security of data in the cloud is one of your many responsibilities. The trick to avoiding a cloud data security breach is to pay close attention to your cloud applications and user behavior. While analyzing the software and looking at user behaviors takes time, the benefits of reducing cloud and data security breaches make it … [Read more...] about Tips to keep your medical office data in the cloud secure
Did your employees move out of state during the pandemic?
By Mike O'Brien Here’s a growing concern for employers over the last couple of years: discovering that an employee has moved from one state to another while working remotely during the pandemic. This situation presents a number of problems and challenges for employers. Imagine the situation where you are a state-based company and hire someone who lives in the state. Unless … [Read more...] about Did your employees move out of state during the pandemic?
Tough conversations: What stops you from saying what you want to say?
By Lynne Curry A medical office manager must be able to have difficult conversations with staffers, speaking up with the right words at the right time. Is this difficult for you? Why can’t you say what you want to say? Is it: You’re afraid if you speak up or try to fix things, you’ll make them worse? You’re afraid you’ll make someone angry and lose a relationship or job? … [Read more...] about Tough conversations: What stops you from saying what you want to say?
Better primary care relationships save healthcare dollars
By David Fortosis The medical office manager has always worn multiple hats. From administrative oversight of payroll, talent acquisition, performance reviews, finance and human resource management to providing guidance to leadership regarding employee benefits—the office manager looks after it all. This briefing will address one of those topics—how to support and encourage … [Read more...] about Better primary care relationships save healthcare dollars
Supreme court blocks OSHA vaccine mandate, dissolves stay on CMS mandate for healthcare industry
By Mike O’Brien In a 6-3 decision, the U.S. Supreme Court has issued its opinion blocking OSHA’s vaccine mandate for employers with 100 or more employees. The majority ruled on Jan. 13 that OSHA had exceeded its authority when it issued the vaccine mandate, concluding that OSHA has authority only “to set workplace safety standards, not broad public health measures.” The court … [Read more...] about Supreme court blocks OSHA vaccine mandate, dissolves stay on CMS mandate for healthcare industry
Don’t write a positive reference for a problem employee; instead…
By Lynne Curry Question: After an investigation, we fired one of our employees for threatening and stalking two co-workers. He now demands a positive letter of reference, which I'm writing. I tried to appease him with an innocuous letter that gave the dates on which he'd worked here along with what his job duties were. He refused to accept this, and frankly he scares … [Read more...] about Don’t write a positive reference for a problem employee; instead…
5 things to do before a HIPPA audit happens to your medical office
By Jordan MacAvoy The Health Insurance Portability and Accountability Act (HIPAA) was introduced to safeguard sensitive patient data. As expected, a good number of covered entities and business associates are yet to implement the safeguards fully. Most of these healthcare providers, business associates, and organizations that are struggling to implement the compliance … [Read more...] about 5 things to do before a HIPPA audit happens to your medical office