By Tolu Ajiboye At least 10 million Americans have lost their health insurance due to the coronavirus pandemic and no longer have employer-sponsored health coverage linked to job loss as a result of the pandemic. With these shifts, more and more patients are paying for healthcare services out-of-pocket. Patients’ price sensitivity will also likely be heightened … [Read more...] about How medical practices can improve pricing transparency
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Disability discrimination and lookism in the workplace
By Mike O’Brien EEOC sues a work placement agency on behalf of disabled workers for disability discrimination The EEOC announced this week that it has filed suit under the Americans with Disabilities Act (ADA) against a Hawaii work placement agency for disabled workers. The suit alleges that the agency refused to provide sign language interpreters for deaf employees, despite … [Read more...] about Disability discrimination and lookism in the workplace
Manual tasks office managers can do away with
By Tolu Ajiboye As an office manager, your task list is endless. You have to manage appointment scheduling, patient intake, billing, and so much more. On top of this, you have to ensure that these specific processes—and the practice operations as a whole— are continuously optimized to cut costs and grow the practice. Accordingly, you’re likely on the lookout for ways you can … [Read more...] about Manual tasks office managers can do away with
Protect healthcare staff from violence and virus post-pandemic
By Shawn Paul & Joe Anderson If the nation has learned anything from the COVID-19 crisis, it’s that advance planning in safety preparedness is vital to our ability to respond to emergencies, whether they’re viral, violent, or otherwise. Healthcare organizations in particular need procedures and sufficient up-to-date equipment to quickly respond to potentially confusing … [Read more...] about Protect healthcare staff from violence and virus post-pandemic
Performance reviews: Dread them? Ditch them? Replace them?
By Lynne Curry Do you dread filling out annual performance reviews? Do you wonder about their effectiveness? You aren’t the only one with doubts. A Gallup survey reports that only 14% of employees strongly agree their performance reviews inspire improvement.1 According to 58% of executives surveyed, their company’s current performance management system produces neither higher … [Read more...] about Performance reviews: Dread them? Ditch them? Replace them?
Provider pays $214K for violating federal COVID-19 workplace protocols
In one of the first of what will likely be a flood of enforcement actions, the Texas parent of an Iowa nursing home has agreed to repay $214,200 in federal monies for not following coronavirus safety protocols during an outbreak at the facility from April through July 2020. Among other things, the nursing home didn’t properly screen employees or require them to wear personal … [Read more...] about Provider pays $214K for violating federal COVID-19 workplace protocols
Burnout building for 43% of workers, research shows
Many workers are worn out and ready to make up for lost vacation time, new research shows. More than 4 in 10 professionals surveyed (43 per cent) said they are more burned out on the job today compared to a year ago, up from 33 per cent in a similar 2020 poll. The new survey by global staffing firm Robert Half shows employees experiencing increased fatigue, with 42 per cent … [Read more...] about Burnout building for 43% of workers, research shows
Getting Medicare reimbursement for telehealth services: The new CONNECT for Health Act
Like most cliches, the one about the COVID-19 pandemic’s transformation of medicine forever is laden with truth. Telemedicine is Exhibit A. Of course, telemedicine goes back decades. But the pandemic accelerated the breakdown of resistance on the parts of providers, regulators and above all, patients. It was supposed to be just temporary. But to use still one more cliché, now … [Read more...] about Getting Medicare reimbursement for telehealth services: The new CONNECT for Health Act
Beware of privacy pitfalls when remotely monitoring telecommuters
Before the pandemic, most US employees worked primarily from an external workplace; today far fewer do. While employers continue to try coaxing employees back to the workplace, it's an uphill battle, with many remote workers preferring to spend at least some of their working hours at home. In short, as with other employers, medical offices need to adjust to the realities of … [Read more...] about Beware of privacy pitfalls when remotely monitoring telecommuters
Model Medical Office Employee Remote Monitoring of Telecommuters Policy
Letting employees telecommute poses significant operational and management challenges to employers, not the least of which is ensuring that employees are actually doing their jobs and meeting expected productivity standards when working from home. Software, apps and other monitoring technology can go a long way in meeting this goal; but it can also get you into hot water under … [Read more...] about Model Medical Office Employee Remote Monitoring of Telecommuters Policy