How did you sleep last night? Were you able to turn off your brain and forget about work, or were you kept awake with worries about problems at the office? Your responsibilities as a medical office administrator can sometimes be all-consuming, leading to work-related worries even during your precious off-hours. To maintain a healthy work-life balance and reduce stress, it's … [Read more...] about Are you tossing and turning with job worry at night?
Productivity
Develop a habit of training your staff and create a corporate culture of excellence
"Excellence is an art won by training and habituation," said Aristotle. "We are what we repeatedly do. Excellence, then, is not an act but a habit." If excellence is a habit you'd like to instill in your staff, then you need to train them properly and make a habit, too, of training and retraining. Why invest in training employees? There are many reasons there's an ongoing … [Read more...] about Develop a habit of training your staff and create a corporate culture of excellence
17 projects for the last quarter of 2023
As we start the last quarter of the year, it's time to plan the projects that need to be done before we close out 2023. Here's a list to consider. Financial Review: a. Review the year-to-date financial statements to assess the financial health of the practice. b. Prepare a budget for the upcoming year, considering revenue, expenses, and capital investments. Insurance … [Read more...] about 17 projects for the last quarter of 2023
Second job or side hustle: How to work with moonlighting employees
Dealing with moonlighting employees can be a delicate situation for an office manager. Moonlighting refers to employees holding a second job or pursuing other sources of income outside of their primary employment. While moonlighting itself might not be inherently negative, it can potentially impact an employee's performance and commitment to their primary job. Here's how an … [Read more...] about Second job or side hustle: How to work with moonlighting employees
3 top tech trends in healthcare administration for efficiency and patient care
In an era of rapid technological advancements, medical office managers find themselves at the crossroads of adopting innovative solutions to streamline operations, enhance patient care, and ensure compliance. Here are three top trends revolutionizing medical office operations. AI-Powered Scheduling: A Precision Approach to Appointment Management One of the most … [Read more...] about 3 top tech trends in healthcare administration for efficiency and patient care
Effective staff scheduling: Balance coverage, satisfaction, and work-life harmony
Achieving the delicate balance between adequate staffing coverage, employee satisfaction, and work-life balance is a task that requires finesse and strategic thinking. Consider these innovative scheduling techniques and software solutions that can help you optimize your staff scheduling process for the benefit of both your team and your patients. The challenge of staff … [Read more...] about Effective staff scheduling: Balance coverage, satisfaction, and work-life harmony
6 reasons to have on-site childcare…and how to set it up
For onsite employees, care of their children is a constant worry. Inconvenient dropoff and pickup times, last minute cancellations by caregivers, concerns about the care being given and a host of other problems haunt employees through the work day. For some offices, a child care service at or near the office is a solution the benefits parents and the employer. Advantages of … [Read more...] about 6 reasons to have on-site childcare…and how to set it up
Try the Inbox Zero method to bring those emails under control
Is your email inbox a stress-inducing mess of unanswered emails? Here's something you can try to put it in order and keep it that way. Inbox Zero is a time management and email productivity strategy developed by productivity expert Merlin Mann. The concept revolves around the idea of keeping your email inbox empty or close to empty by consistently processing and organizing … [Read more...] about Try the Inbox Zero method to bring those emails under control
How to see your last patient on time
Getting the doctor to see the first patient of the day on schedule is no great feat. Seeing the last patient of the day on time can be a struggle. Here are some ways to make that happen: Implement an Effective Scheduling System A well-structured scheduling system is the foundation for keeping appointments on track. Consider using an electronic health record (EHR) or practice … [Read more...] about How to see your last patient on time
7 good habits for an office manager
Developing good habits can help you become a more effective leader, enhance productivity, and improve the overall work environment. Here are some habits that can help you become a successful office manager. Prioritize tasks As an office manager, you are responsible for managing multiple tasks and priorities. Prioritizing tasks can help you stay organized and ensure that … [Read more...] about 7 good habits for an office manager