Maintaining social distancing will be the price that medical offices and other businesses will have to pay to reopen and remain open until the COVID-19 threat goes away. But for social distancing to work, there must be a way to track and analyze actual encounters between people at your facility. One simple way to gather the essential data is to have employees and visitors … [Read more...] about Tool: Model COVID-19 Contact Log Sheet
Risk management
Feds say insurers not required to pay for employer return to work COVID-19 testing
Since the public health emergency began, the US government has taken the position that insurers shouldn’t be allowed to make consumers pay for COVID-19 lab tests. But now comes news that insurers will not be put in that same position with regard to return to work screening conducted on employees by their employers. FFCRA rules for COVID-19 test payment The key piece of … [Read more...] about Feds say insurers not required to pay for employer return to work COVID-19 testing
Practical guidance for medical office employers handling coronavirus
By Paul Edwards bio We know there is a lot of information (and misinformation) out there about the coronavirus (COVID-19) and how to handle it in the workplace. Our goal is to provide you with guidance on how to handle this as an employer—practical solutions for the impact the coronavirus may have on your business. If an employee is sick, can I send him/her home? If an … [Read more...] about Practical guidance for medical office employers handling coronavirus
Feds Take Down $2.1 Billion Medicare Genetic Test Fraud Scheme
You know that a branch of lab testing has gone from fad to mainstream when it becomes the subject of a major federal enforcement takedown. Accordingly, the newly announced breakup of a $2.1 billion genetic billing fraud scam, one of the largest Medicare frauds ever undertaken, signifies that genetic testing has officially arrived. Operation Double Helix Known as Operation … [Read more...] about Feds Take Down $2.1 Billion Medicare Genetic Test Fraud Scheme
Better productivity and a happier staff happen as ergonomics steps in
Ergonomics is good economics. When the work areas are in sync with the people spending their days in them, there’s no time lost to sick days and no money lost to low productivity, says Hayley Kaye, a certified professional ergonomist with HLK Consulting in New York City. Achieving that calls for attention to the desks, the telephones, and the chairs. But it also calls for … [Read more...] about Better productivity and a happier staff happen as ergonomics steps in
Six steps to prepare for an active shooter event in the workplace
Active shooter events are devastating and unpredictable, says Melissa Gonzalez Boyce, a legal editor for XpertHR. She also points out that, unfortunately, the frequency of these incidents has increased, and often occur in a place of business. "Due to recent events, I believe more organizations are seeing the need for policies to prepare their employees for such an … [Read more...] about Six steps to prepare for an active shooter event in the workplace
How your staff can help prevent costly malpractice lawsuits
Doctors aren't the only ones who cause malpractice claims. Staff can cause them too by the way they treat the patients and by the way they do their jobs. It's not the clinical mishap that most often causes a patient to see a lawyer. Many patients sue because they are dissatisfied or because there is a lack of communication. To a great extent it is not the physicians but the … [Read more...] about How your staff can help prevent costly malpractice lawsuits
How to handle the ‘bully doctor’ without losing your temper or your job
A growing concern in all types of professional offices is the bully boss. "Bullying is the issue for this decade that sexual harassment was in the 1980s," says Rachel Schaming, a business and leadership coach based in Tucson, AZ. In a physician practice, the issue is especially difficult, because the bully is often a senior doctor. As a result, staff don't want to mention the … [Read more...] about How to handle the ‘bully doctor’ without losing your temper or your job
How to manage maternity or leaves of absence
Employee leaves of absence for maternity or medical reasons can be tricky to navigate and can place heavy staffing and workload burdens on small and mid-sized practices, says Chris Lessard, an HR advisor with CEDR HR Solutions. Lessard, a California-based attorney, says practices can face potential discrimination claims for violating leave-of-absence laws, along with … [Read more...] about How to manage maternity or leaves of absence
The plain and practical side of medical office managing
Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing people. Here are solutions to many of the ongoing and aggravating issues managers face every day. They don't come from management school. They are the wisdom of consultants and of managers in medical offices. And they are all simple, workable … [Read more...] about The plain and practical side of medical office managing