By Mike O'Brien bio Immigration alert—more Social Security "no-match" letters to issue this fall: The Social Security Administration (SSA) just announced its plan to mail a second set of "no-match letters" to employers this fall. These notices request employers to reconcile wage reports and credit employees' earnings to their Social Security records, stating there is … [Read more...] about Immigration, salary threshold, LGBTQ discrimination, emojis and more
Risk management
Massachusetts practice busted for taking free POCT cups from Millennium
Case: A northern Massachusetts medical practice and Detroit pain clinic became the latest downstream providers to pay the Office of the Inspector General (OIG) a five-figure fine to settle kickback claims in the form of accepting free point of care test cups from now defunct Millennium Laboratories. The settlement amounts: $87,650 and $44,900, respectively, are consistent with … [Read more...] about Massachusetts practice busted for taking free POCT cups from Millennium
Easy ways to make your medical office healthier
A medical practice focuses on patient health and well-being. Yet, too often, the workplace doesn't promote staff health and well-being – and, in fact, detracts from it. Why does it matter? A healthy workplace encourages staff engagement and productivity, which has a direct impact on the profitability of the practice. To evaluate your workplace, and make necessary … [Read more...] about Easy ways to make your medical office healthier
5 essential steps to ensure an effective HIPAA program
By Danika Brinda bio HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the industry? The answer is NO! Walking into a healthcare organization in the last month, the HIPAA Privacy Officer was excited to tell me that they are fully HIPAA compliant and … [Read more...] about 5 essential steps to ensure an effective HIPAA program
Doctors pay $1.1 million to settle genetic test kickback claims
Kickbacks for genetic test referrals has become a focus of recent federal enforcement action. The most recent case involves three doctors and a cardiology practice that allegedly accepted bribes from a now-bankrupt genetic testing company in the Seattle area. The DOJ claims that Natural Molecular Testing Corporation (NMT) paid doctors as much as $10,000 per month in consulting … [Read more...] about Doctors pay $1.1 million to settle genetic test kickback claims
The ABCs of Provider Compliance: A necessity in today’s healthcare climate
The word "compliance" constitutes one of the most under-estimated forces of change in healthcare today. Kathleen Hessler, RN, JD, CHC, CHPC, Director of Compliance & Risk, Simione Healthcare Consultants, says, "It may be a buzz word in many organizations, but compliance typically means different things to the board of directors or executive team than it does to the managers … [Read more...] about The ABCs of Provider Compliance: A necessity in today’s healthcare climate
Trap to avoid: Asking employees about their latex allergies
"Are you allergic to latex?" It seems like a perfectly legitimate thing to ask, especially to an employee who's expected to wear latex gloves on the job. The problem is that asking the question may expose you to risk of liability under the Americans with Disabilities Act (ADA). The Risk The ADA bans employers from discriminating against individuals with disabilities. EEOC … [Read more...] about Trap to avoid: Asking employees about their latex allergies
What you need to consider before getting started in telemedicine
By Nick Hernandez bio Many practices are hearing about telemedicine and becoming increasingly interested in how such a program could be implemented in their operations. Physicians want to start a telemedicine program quickly. Practice managers don't want to learn by trial and error. The biggest issue I see by far is that practices immediately focus on the technology. … [Read more...] about What you need to consider before getting started in telemedicine
What to do when a staffer lodges a valid complaint against a doctor
Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a physician, the situation can get grim. Confronting the doctor could put the manager in a job-threatening position. It's a touchy situation, says Linnda Durre, PhD, a business consultant, corporate trainer and author of "Surviving the Toxic Workplace: Protect Yourself Against … [Read more...] about What to do when a staffer lodges a valid complaint against a doctor
How exit interviews support your management
By Paul Edwards bio Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn't! However, making an attempt to gather exit interview perspectives from every departing employee can help support your management actions and protect the practice. The steps you should take depend … [Read more...] about How exit interviews support your management