Why you need this summary: A rite of passage to becoming a great manager is learning to fail in a way that stretches you without breaking you and results in wisdom that improves your resilience and future decision-making. In other words, failure is not necessarily bad. Your ability to grow from the experience, however, depends on your willingness to honestly assess the good, … [Read more...] about Model Project Summary
Working with physicians
Matching your management style to your employee’s personality
Much like one bad apple, one bad employee can spoil the whole bunch in your office, says Dr. Steve Cohen, Principal, Lead HR Consultant at HR Solutions On-Call. Cohen, who is often described as a "mess management" expert for his ability to solve people problems for vulnerable organizations, says the typical job is always built on the issue of technical skills, but … [Read more...] about Matching your management style to your employee’s personality
A dozen metrics for increasing your medical practice profitability
If someone asked you how many new patients visited your medical office last month, would you know? How about how much your office spent on marketing to acquire each patient? Would your staff know these numbers? "Bottom line, if you and your staff aren't on top of the numbers game, you simply are not going to be as successful in your practice as you could be," says Nick … [Read more...] about A dozen metrics for increasing your medical practice profitability
3 tricks that make your business writing stronger
By Cheryl Toth, MBA bio Ever finished reading a well-written report, article, or white paper and say to yourself, "I wish I could write like that." Well, with a little fine-tuning and practice, you can. You don't have to be a professional wordsmith to produce strong business prose. Add power your documents using these straightforward techniques. 1. Use active … [Read more...] about 3 tricks that make your business writing stronger
What you don’t know about your managers and why you should find out
By Lynne Curry, Ph.D., SPHR bio What are your mid-level managers doing that will cost you good employees in the next year? Are your professional staff getting the results you need them to? If not, what's getting in their way and how can you convince them to make needed changes? A 360-degree review provides you and your mid-level managers and professional staff … [Read more...] about What you don’t know about your managers and why you should find out
Gender diversity at US Health Care companies: A prescription for progress
Three out of every four employees at US health care companies are women, far more than in most other industries, yet women are still scarce in the industry's leadership ranks, according to a new report, Women Dominate Health Care—Just Not in the Executive Suite, recently released by Boston Consulting Group (BCG). Health care companies clearly have a large pipeline of talented … [Read more...] about Gender diversity at US Health Care companies: A prescription for progress
5 proven levers for improving your medical practice
Virtually any medical practice can immediately improve its revenue, cash flow, profitability, and growth, along with streamlining its operations by embracing five levers for medical practice improvement. John W. McDaniel, founder and chairman of Peak Performance Physicians LLC of New Orleans, LA, says these five levers apply to any type of healthcare business, whether it is a … [Read more...] about 5 proven levers for improving your medical practice
Compliance officers must establish credibility with consistent, well-documented decision-making
One of the tougher issues a non-lawyer compliance officer faces is a challenge to their decisions and recommendations by other members of the management team. This happens more often when the person is new to the company or the position. In a large proportion of these challenges, the challenger cites a lawyer's comments or an interpretation they saw in a newsletter or on the … [Read more...] about Compliance officers must establish credibility with consistent, well-documented decision-making
How to be a strong manager even when dealing with over-controlling physicians
The sad truth about working in a medical office is that a manager often has no real job description and not much authority either. Here are examples of situations that come as a result. They are outlined by Ana McGary of PeopleFirst Enterprises, a human resource management consulting firm in Powder Springs, GA. The doctors never seem to agree on my role as manager. Many times … [Read more...] about How to be a strong manager even when dealing with over-controlling physicians
Employment Law Update: The New Year’s Resolutions Edition
By Mike O'Brien bio A lawyer and doctor were talking together at a New Year's party when the doctor complained about how people always asked her for free medical advice. She said to the lawyer, "People probably always ask you for free legal advice…as a fellow professional, how do you deal with it?" The lawyer thought about it, and then said, "I always answer their … [Read more...] about Employment Law Update: The New Year’s Resolutions Edition