Another product of the Affordable Care Act, the Sunshine Law (also called Open Payments) begins implementation this year. The law requires manufacturers and group purchasing organizations publicly report certain transfers to or transactions with physicians. The goal is transparency and avoiding improper influence of physician's prescribing practices. Physicians should make sure … [Read more...] about What every medical office manager needs to know about the Sunshine Law
Working with physicians
Make these your 2 top goals for 2019
Goal No. 1: Win the doctors' respect Everyone knows communication is key and, when it comes to managing a medical office, communicating poorly with the doctors can sabotage your ability to do your job well. Here are a few rules for communicating in a way that generates respect, establishes your credibility, and demonstrates that you can be trusted to manage their … [Read more...] about Make these your 2 top goals for 2019
3 gift ideas employees will actually value
By Sue Hawkes bio The holiday season is often a time of both joy and stress for business owners and executives. They are excited to spend time with friends and family and to celebrate the season, of course, but pending year-end deadlines and annual strategic planning can add pressure to the end of the year. When it comes to employee gifting, the most well-intentioned ideas … [Read more...] about 3 gift ideas employees will actually value
Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a corporate event? Unfortunately, for those involved, it's the latter. A recent Robert Half survey of executives found these were just a few of managers' worst moments at holiday parties. Participants were asked about the most embarrassing thing … [Read more...] about Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
Looking to hire a millennial doctor? Don’t advertise on LinkedIn
With the physician shortage being a top concern for healthcare providers, CompHealth, a healthcare staffing company, conducted a survey to better understand the processes by which young physicians search for jobs, and gain insights into their plans for post-training life. The company recently revealed the results of their survey, which was administered to nearly 600 young … [Read more...] about Looking to hire a millennial doctor? Don’t advertise on LinkedIn
Can your employee’s mouth pull you into a defamation lawsuit?
By Lynne Curry, Ph.D., SPHR bio "J.J." is a hard-working, talented manager who makes caustic statements when he stresses out. Although he initially offended you when you first started supervising him, you learned not to take his comments to heart. When others come to you upset, you tell them, "That's just J.J. being J.J." Some coworkers even appreciate J.J.'s … [Read more...] about Can your employee’s mouth pull you into a defamation lawsuit?
7 tips to stay classy at the practice holiday party
'Tis the season to socialize with physicians and other medical professionals from your practice, as well as coworkers and staff. Here's how to have fun while keeping it professional. 1 Prepare for the party It doesn't matter whether your employer is holding this year's holiday party at the office or offsite. Nor does it matter if it takes place at lunchtime or after … [Read more...] about 7 tips to stay classy at the practice holiday party
8 actions to be an exceptional listener
By Stacey Hanke bio Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers, managers, clients, and leadership. In fact, it is considered to be the single most important communication skill necessary, valued more highly than speaking, in the business world. We spend … [Read more...] about 8 actions to be an exceptional listener
Office hours change draws more working patients
A change from traditional office hours has proved popular with patients, staff, and physicians at a family practice in Tifton, GA. It can be difficult for people to get time off work to visit the doctor, and too many such absences can even endanger their jobs. So practice administrator Christy Blanchett of Family Practice Associates came up with a schedule to accommodate … [Read more...] about Office hours change draws more working patients
2018 MGMA conference inspires practice leaders to transform the healthcare industry
By Lisa A. Eramo, MA Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the 2018 Medical Group Management Association's (MGMA) annual conference in Boston Sept. 30 through Oct. 3. The event included an amalgam of thought-provoking sessions, each of which reiterated the … [Read more...] about 2018 MGMA conference inspires practice leaders to transform the healthcare industry