Medical Office Manager

Workplace Safety

COMPLIANCE: A 10-step compliance strategy for OSHA Recordkeeping Rules

January is the season when employers must compile their OSHA logs for the previous year. Here’s an overview of the OSHA Recordkeeping Standard and a 10-step strategy to ensure compliance. Step 1: Figure out if your office is covered Physician offices are among the industries listed by North American Industry Classification System (NAICS) as being partially exempt from the … [Read more...] about COMPLIANCE: A 10-step compliance strategy for OSHA Recordkeeping Rules

What, if anything, does OSHA require you to do to protect telecommuters?

While telecommuting is nothing new, the imperative for using it has never been greater. In addition to all the cost-saving, work-life balance, recruiting and hiring advantages, letting employees work from home during a pandemic has become a vital infection control measure. But it also poses significant compliance challenges, particularly in the realm of OSHA. After all, how are … [Read more...] about What, if anything, does OSHA require you to do to protect telecommuters?

To avoid a messy workplace theft investigation, can we just fire our prime suspect?

By Lynne Curry Question: Several years ago, when one of our employees was stealing from other employees’ purses and lockers, we called the police. The process — calling the police, alerting our insurance carrier and interviewing multiple employees to show fairness so we wouldn’t get sued for wrongful termination when we fired the one employee — tore apart our … [Read more...] about To avoid a messy workplace theft investigation, can we just fire our prime suspect?

Five essentials to support employee mental health and well-being

Events of the last four years have changed the nature of work for many and the relationship that some workers have with their jobs. The Surgeon General’s Framework for Mental Health & Well-Being in the Workplace outlines the foundational role that workplaces should play in promoting the health and well-being of workers and communities. With more than 160 million … [Read more...] about Five essentials to support employee mental health and well-being

What does the Americans with Disabilities Act require of your medical office?

The Americans with Disabilities Act (ADA) requires medical offices to make reasonable modifications to their policies, practices, and procedures to accommodate the needs of individuals with disabilities, unless doing so would create an undue burden or fundamentally alter the nature of the services provided. This includes ensuring that the facility is physically accessible to … [Read more...] about What does the Americans with Disabilities Act require of your medical office?

7 tips for a safe winter commute

In the best of winters, driving to and from the office can be challenging. This winter is becoming downright dreadful in many parts of the country. Snow, ice, and cold weather can all create hazardous conditions on the road, and it is important to take extra precautions to ensure the safety of yourself and others. Here are tips for winter driving safety for you and your … [Read more...] about 7 tips for a safe winter commute

Compliance quiz: Which employees can you discipline for smoking pot at work?

SITUATION Your practice is located in a state where recreational and medical marijuana use is legal. But still you're shocked to find three of your employees smoking pot at work. The employees recognize that they've been caught red-handed but each offers up a different explanation: Bud reveals that he's addicted to marijuana; Herb explains that he uses medical … [Read more...] about Compliance quiz: Which employees can you discipline for smoking pot at work?

Safety Briefing: How to weather winter storms

Stormy weather, with snow, ice, rain and wind are a distinct possibility this time of year. You can use this sample safety briefing to remind your staff to keep themselves, their families, patients and co-workers safe during winter storms. Subject: Winter Storm Emergency Safety Briefing Dear [Medical Office Staff], As we enter the winter season, it is essential for all … [Read more...] about Safety Briefing: How to weather winter storms

Who Has OSHA responsibility for the health & safety of a temp?

What are your OSHA duties to temporary workers (“temps”) whom you hire from a temp agency to work at your medical office? Stated differently, are you or the temp agency responsible for the temp’s health and safety? Here’s a set of scenario quizzes that illustrate how the rules work. SCENARIO 1: RESPONSIBILITY FOR HAZCOM TRAINING The Temps R’Us Agency (Agency) assigns an … [Read more...] about Who Has OSHA responsibility for the health & safety of a temp?