As a medical office manager, you play a pivotal role in ensuring that your healthcare facility is a safe and welcoming space for all individuals. It is important to prioritize inclusivity, especially for members of the LGBTQ+ community, including staff, patients, their families, vendors, and visitors. By establishing a safe space, you not only provide quality healthcare but … [Read more...] about Creating an inclusive and safe space for the LGBTQ+ community in a medical office
Workplace Safety
Keep your employees safe by complying with OSHA regulations
In a small medical office, the manager may be responsible for occupational safety, so make sure you know how to keep your workers safe and avoid OSHA violations. Here are some recommended approaches: OSHA Training Programs: OSHA (the federal Occupational Health and Safety Administration) provides a variety of training programs and resources specifically designed to help … [Read more...] about Keep your employees safe by complying with OSHA regulations
What is cultural competency and how do I attain it?
Cultural competency refers to the ability to understand, communicate effectively, and work with individuals from diverse cultural backgrounds. It involves acquiring knowledge about different cultures, recognizing and respecting cultural differences, and adapting one's behavior and practices to be inclusive and sensitive to cultural norms and values. As a manager, developing … [Read more...] about What is cultural competency and how do I attain it?
Navigating career growth: 6 advancement opportunities for medical office managers
Are you looking to make a move along your career path? Here are six directions a medical office manager can go, often within the same practice or healthcare organization: Practice administrator: A promotion to the role of practice administrator involves overseeing the overall operations and management of a healthcare practice. This position offers a broader scope of … [Read more...] about Navigating career growth: 6 advancement opportunities for medical office managers
Model Policy: Office Temperature
The purpose of this model policy is to ensure a comfortable and healthy work environment for all staff and patients by maintaining appropriate temperature settings in the medical office. … [Read more...] about Model Policy: Office Temperature
Everybody needs a break from work
You understand the importance of keeping your staff productive and efficient. However, it’s also important to recognize the role that breaks play in achieving these goals. For both you and your staff, it’s tempting to continue powering through day after day without taking scheduled breaks and lunch periods. In this article, we’ll discuss the importance of taking breaks and how … [Read more...] about Everybody needs a break from work
Workplace active shooter: Run, hide, fight
By Lynne Curry It’s not your imagination. There are more incidents of violence across our country than ever before. It doesn’t matter where you live. Nor that you don’t believe it could happen in your town, your workplace or at your kids’ school. You’ve seen the news reports. The violence in workplaces including healthcare settings, schools, restaurants, train … [Read more...] about Workplace active shooter: Run, hide, fight
10 tips for winter safety in your office parking lot
As extreme winter conditions continue in many parts of the country, remember to have your office parking lot maintained for the safety of your employees and patients. Here are some tips for promoting safety in your office parking lot this winter and being better prepared for future winters: Clear the parking lot of snow and ice regularly to improve traction and reduce … [Read more...] about 10 tips for winter safety in your office parking lot
Are there guns in your workplace?
By Lynne Curry If you think the national division over guns hasn’t hit your workplace, you haven’t been listening. Not only are the employees who advocate for increased gun control, including a ban on assault-style rifles like the AR-15, engaged in an active argument with those who argue for fewer restrictions on gun owners’ ability to carry concealed firearms—but some of … [Read more...] about Are there guns in your workplace?
Signs of potential disaster were present at Walmart—Are they at your workplace?
By Lynne Curry There were signs of potential disaster that later erupted in six deaths when Walmart supervisor Andre Bing shot and killed six coworkers in November. There always are. Four decades of investigating violent workplace incidents have convinced me of this. “I didn’t want to say anything,” someone always says, “but….” “That was just ‘Jon,’ but we all sort of knew … [Read more...] about Signs of potential disaster were present at Walmart—Are they at your workplace?