As a medical office manager, you juggle countless responsibilities daily—staff management, patient satisfaction, compliance, and operational efficiency, to name a few. Amid this whirlwind, managing billing and revenue cycle processes can become an overwhelming task, prone to errors and delays. If you’ve ever felt that medical billing consumes too much time and energy, it might … [Read more...] about Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make
Your career
How to stay afloat when the office pessimist tries to drag you under
By Lynne Curry Pessimists come at you with negative words such as “you’re wasting your time” or “that will never work.” If you’re not careful, this onslaught can snuff out your enthusiasm, leading you to give up on ideas, adventures or opportunities that might power your career or work life forward. Here’s how to avoid letting a pessimist’s negativity drain your … [Read more...] about How to stay afloat when the office pessimist tries to drag you under
Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
With Thanksgiving just a few days away, it’s time to think about how you’ll step away from the demands of managing a busy medical office and truly enjoy the holiday. As a medical office manager, you’re used to juggling responsibilities, solving problems, and keeping everything running smoothly. But even the best managers need a break, and Thanksgiving is the perfect opportunity … [Read more...] about Take a Well-Deserved Break This Thanksgiving: How to Unplug and Recharge
Continuous career progression helps you keep good staff
Retaining talented staff is a critical challenge for medical office managers. Continuous career progression is a proactive and strategic approach to career development that involves the ongoing enhancement of skills, experiences, and responsibilities over time. This continuous process not only boosts job satisfaction and productivity but also significantly contributes to staff … [Read more...] about Continuous career progression helps you keep good staff
Mastering Modern MedTech: Essential tech skills for every medical office manager
To stay ahead and keep your practice running smoothly, it's crucial to develop a robust set of technology proficiencies. From Electronic Health Records (EHR) systems to cybersecurity practices, mastering these tools not only enhances operational efficiency but also ensures compliance, improves patient care, and supports the overall success of your practice. Dive into the … [Read more...] about Mastering Modern MedTech: Essential tech skills for every medical office manager
The October Theory: An Easy Strategy for Improving Your Work Life
By Lynne Curry Question: When I returned to my job last week from my annual three-week vacation, I stopped in the breakroom for coffee. To my surprise, my colleagues’ conversations didn’t center on the election like they had before I left. Instead, my coworkers buzzed with excitement about “goals” and “results.” I asked one coworker, “What’s up?” and he told me he and … [Read more...] about The October Theory: An Easy Strategy for Improving Your Work Life
Winning at Office Politics
By Lynne Curry Question: I lost another opportunity this week, one on which I had my heart set. It involved working on a strategic team with individuals pulled from all areas of the company to develop key initiatives for our future. I had so many ideas of exciting directions we could take that I’m heartsick I lost out. The woman that corporate management selected from … [Read more...] about Winning at Office Politics
15 questions to ask physicians as a new medical office manager
Stepping into your new role as a medical office manager is exciting, but it also comes with a lot of responsibility. One of the most important aspects of your job is building strong relationships with the physicians in the practice. Getting on the same page with the doctors will help you manage the office more effectively and create a smoother, more efficient work environment. … [Read more...] about 15 questions to ask physicians as a new medical office manager
8 proven ways to totally destroy your credibility as a manager
A manager can have great knowledge and great skills, but without credibility with both doctors and staff, don't expect success. What is credibility? It can be defined as "what we do and how we do it that causes others to respect and believe us." The "what-we-do" is the tangible things – the work and its results. The "how-we-do-it" is the behavior that demonstrates a person's … [Read more...] about 8 proven ways to totally destroy your credibility as a manager
How to build leadership skills as a new manager
Stepping into the role of a medical office manager is exciting, but it also comes with a new set of challenges. One of the most important aspects of your job is leading your team effectively. As the person responsible for the smooth day-to-day operations of the office, developing strong leadership skills is essential for your success and the success of your team. While … [Read more...] about How to build leadership skills as a new manager