In today's fast-paced business environment, office managers are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on one … [Read more...] about Working on everything everywhere all at once? Try monotasking
Your career
Feeling burned out? You and 40% of professionals
Burnout is a problem that just won't go away, new research from global talent solutions and business consulting firm Robert Half shows. In a survey of 1,132 professionals, 36 per cent of respondents reported being more burned out now than a year ago. Workers said the most common factors contributing to burnout today are: Heavy workloads (54 per cent) Lack of communication … [Read more...] about Feeling burned out? You and 40% of professionals
8 NSFW (not safe for work) topics to avoid
When engaging in conversations at work, it's important to maintain a professional and respectful environment. Here are some conversation topics that are generally considered inappropriate at work: Personal or Intimate Relationships: Discussing personal relationships, romantic encounters, or intimate details about one's personal life can create discomfort and be seen as … [Read more...] about 8 NSFW (not safe for work) topics to avoid
Should you do a tech detox? Here’s how
In today’s fast-paced digital world, it is easy to find ourselves constantly connected to technology. As the manager of a medical office, you are well aware of the demands and pressures that come with the job. However, it’s essential to recognize the advantages of taking an occasional “tech detox”—a deliberate break from technology—to recharge, rejuvenate, and enhance overall … [Read more...] about Should you do a tech detox? Here’s how
Take it down a few notches with semi-retirement option
By Lynne Curry Question: I turn 65 in September. I have a small savings account, a few investments and have done the math. With what I’ll receive from social security, I’ll be financially able to retire. I won’t be rich, but I’ll be comfortable. Although everyone tells me I should retire and “live the good life,” I don’t know what I’d do all day if I retire. When I ask my … [Read more...] about Take it down a few notches with semi-retirement option
What is cultural competency and how do I attain it?
Cultural competency refers to the ability to understand, communicate effectively, and work with individuals from diverse cultural backgrounds. It involves acquiring knowledge about different cultures, recognizing and respecting cultural differences, and adapting one's behavior and practices to be inclusive and sensitive to cultural norms and values. As a manager, developing … [Read more...] about What is cultural competency and how do I attain it?
6 steps to making good decisions
Should you subscribe to this billing platform or that one? Should you hire this receptionist candidate or that one? Should you create this kind of schedule or that one? Decisions, decisions! As a medical office manager, making informed and effective decisions is crucial to ensure smooth operations and provide quality care to patients. Here is some advice on how to approach … [Read more...] about 6 steps to making good decisions
How to make your best impression at a business lunch
Business lunches can be an important opportunity to build relationships, discuss business matters, and make a good impression. Good manners can help to create a positive and professional atmosphere, making the lunch more productive and enjoyable for all parties involved. Here are a few tips for good manners during a business lunch: RSVP promptly: If you are invited to a … [Read more...] about How to make your best impression at a business lunch
‘I’m a threat to my boss because I’m smarter’
By Lynne Curry Over the years of your career, you may have found yourself on both sides of the following situation, first as a bright young staff member and later as a manager dealing with a brash new employee. Question: I am a threat to my supervisor. It’s not my fault, but it may cost me my job. Things were going well between my supervisor and I until last month. In an … [Read more...] about ‘I’m a threat to my boss because I’m smarter’
The power of emotional intelligence: A guide for medical office managers
In today's dynamic healthcare environment, the role of a medical office manager is more challenging than ever. Not only do you need to efficiently manage the administrative tasks, but you also play a crucial role in maintaining a positive work environment and fostering effective communication among your team members. This is where emotional intelligence (EI) comes into play. In … [Read more...] about The power of emotional intelligence: A guide for medical office managers