Should you subscribe to this billing platform or that one? Should you hire this receptionist candidate or that one? Should you create this kind of schedule or that one? Decisions, decisions! As a medical office manager, making informed and effective decisions is crucial to ensure smooth operations and provide quality care to patients. Here is some advice on how to approach … [Read more...] about 6 steps to making good decisions
Your career
How to make your best impression at a business lunch
Business lunches can be an important opportunity to build relationships, discuss business matters, and make a good impression. Good manners can help to create a positive and professional atmosphere, making the lunch more productive and enjoyable for all parties involved. Here are a few tips for good manners during a business lunch: RSVP promptly: If you are invited to a … [Read more...] about How to make your best impression at a business lunch
‘I’m a threat to my boss because I’m smarter’
By Lynne Curry Over the years of your career, you may have found yourself on both sides of the following situation, first as a bright young staff member and later as a manager dealing with a brash new employee. Question: I am a threat to my supervisor. It’s not my fault, but it may cost me my job. Things were going well between my supervisor and I until last month. In an … [Read more...] about ‘I’m a threat to my boss because I’m smarter’
The power of emotional intelligence: A guide for medical office managers
In today's dynamic healthcare environment, the role of a medical office manager is more challenging than ever. Not only do you need to efficiently manage the administrative tasks, but you also play a crucial role in maintaining a positive work environment and fostering effective communication among your team members. This is where emotional intelligence (EI) comes into play. In … [Read more...] about The power of emotional intelligence: A guide for medical office managers
Navigating career growth: 6 advancement opportunities for medical office managers
Are you looking to make a move along your career path? Here are six directions a medical office manager can go, often within the same practice or healthcare organization: Practice administrator: A promotion to the role of practice administrator involves overseeing the overall operations and management of a healthcare practice. This position offers a broader scope of … [Read more...] about Navigating career growth: 6 advancement opportunities for medical office managers
5 reasons to turn down a promotion … and how to do so tactfully
Should you take a promotion if it is offered to you? Perhaps, but it might not be your best move. Consider these reasons to turn down a promotion and stay right where you are—successfully managing your medical office. Loss of work-life balance: Consider whether the promotion would significantly impact your work-life balance. Assess if the increased responsibilities would … [Read more...] about 5 reasons to turn down a promotion … and how to do so tactfully
Time blocking strategies for success: A guide for medical office managers
Introduction: As a medical office manager, your role is crucial in ensuring the smooth operation of the office while managing various projects and tasks. To effectively handle the demands of a medical environment, implementing time blocking techniques can be highly beneficial. By strategically allocating your time, you can optimize productivity, streamline workflows, and … [Read more...] about Time blocking strategies for success: A guide for medical office managers
Cultivate these 7 habits for success
As an office manager, you are responsible for the efficient operation of your workplace. Your role requires you to balance multiple tasks, manage diverse teams, and keep things organized. To become a highly effective office manager, you can take inspiration from Stephen Covey's timeless book, "The 7 Habits of Highly Effective People." Here are some tips based on Covey's … [Read more...] about Cultivate these 7 habits for success
Snappy comebacks WHEN you need them
By Lynne Curry The snappy comeback you wish you’d had when “Jim” sniped at you in the meeting, and you sat frozen and speechless. The silencing comment you wish you’d given “Brenda” when you walked past the break room and you heard her dissing you. Why don’t those comebacks arrive when you need them? Here’s why… When you experience a verbal attack or another threat, your … [Read more...] about Snappy comebacks WHEN you need them
What happened to weekends?
By Lynne Curry If you’ve lost your weekends to work projects begging to be finished and annoying pop-up employer emails, you’re not alone. According to ActivTrak’s survey of 134,260 employees who worked for 900 separate organizations, employees work an average of 6.6 hours, almost a full work day, each weekend. If this fits you, consider these questions: Has your job taken … [Read more...] about What happened to weekends?