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Medical Office Manager

Webinar recordings

Navigating Workplace Conflict: Practical Tools for Difficult, Messy, Touchy Situations

November 16, 2022

Navigating Workplace Conflict: Practical Tools for Difficult, Messy, Touchy Situations. Presenter: Lynne Curry, PhD, President of Communication Works, Inc. Join Lynne Curry for this practical, 'how-to" webinar that's packed with the proven ideas, tips and techniques to help you gain positive outcomes from even the most severe personal, professional, and workplace … [Read more...] about Navigating Workplace Conflict: Practical Tools for Difficult, Messy, Touchy Situations

Marketing Your Medical Practice: What’s Working NOW

August 30, 2022

Lisa Chase, MBA, Senior Director of Strategic Planning, Otolaryngology, Mount Sinai Health System, explains the latest advertising and marketing techniques that are paying off big for medical practices just like yours, including social media, email, virtual events, and more! … [Read more...] about Marketing Your Medical Practice: What’s Working NOW

Building an Accountability Culture and a Thriving Practice

May 27, 2022

Join Lynne Curry, PhD, SPHR, SHRM-SCP and author of “Beating the Workplace Bully,” AMACOM 2016, and “Solutions”, for a fast-paced, practical look at developing an accountability culture in your organization. Here's just some of what you’ll learn: • Why accountability matters to your bottom line • The key steps for creating an accountable culture • How to … [Read more...] about Building an Accountability Culture and a Thriving Practice

Bringing Your Revenue Cycle into the 21st Century

April 20, 2022

Join Karen Zupko, Founder and President of KarenZupko & Associates, in this fast-paced program filled with practical examples of how to modernize your revenue cycle, save on overhead, and improve collections.     … [Read more...] about Bringing Your Revenue Cycle into the 21st Century

Telehealth: What Office Managers Need to Know

March 1, 2022

Jen Bell, MSOLE, CPC, CPMA, CHC, from Karen Zupko & Associates gives you the tools and knowledge you need to comply with new telehealth regulations. Learn how they apply to your practice and how to plan for the future.     … [Read more...] about Telehealth: What Office Managers Need to Know

Stop Playing Claim Denial Ping Pong!

July 16, 2019

Click here for the presentation slides Presenter:Beth Pysell, CPC, RCC Are you fed up with playing "claim denial ping pong" … that endless back and forth struggle to collect money that is clearly and rightfully yours? Has fighting claim denials become an exhausting internal task that triggers unnecessary work and expense, interferes with the productivity of your … [Read more...] about Stop Playing Claim Denial Ping Pong!

How to Start Collecting More Money at Time of Service

May 29, 2019

Click here for the presentation slides Click here for the handout Presenter:Amy Boyer, MBA For decades, medical practices have told their patients, "Don't worry, we'll bill you after insurance pays." But as patients face higher deductibles, many practices face patient A/R reports that just keep growing. And the older patient A/R gets, the more difficult it is to … [Read more...] about How to Start Collecting More Money at Time of Service

The 5 Most Common HIPAA Mistakes In 2018 & Simple Ways To Avoid Them In 2019

April 17, 2019

Click here for the presentation slides Presenter:Danika Brinda, PhD, RHIA, CHPS, HCISPP Make no mistake: Failure to comply with HIPAA laws can expose your medical practice to devastating fines and penalties. Currently, federal fines for noncompliance range up to $50,000 per violation, with a maximum penalty of $1.5 million per year for each violation. In fact, the … [Read more...] about The 5 Most Common HIPAA Mistakes In 2018 & Simple Ways To Avoid Them In 2019

Integrative Models for Private Medical Practices

March 26, 2019

Click here for the presentation slides Presenter:Nick Hernandez, MBA, FACHECEO, Founder, ABISA The 60 minutes you spend with Nick Hernandez – one of the lab industry's leading strategic growth experts – will give you a crystal-clear understanding of the new integrative business models for medical practices and the advantages and disadvantages these models can have for … [Read more...] about Integrative Models for Private Medical Practices

Medical Office Manager & RxVantage Present: How to Maximize the Impact of Life Science Reps & Resources at Your Practice

January 24, 2019

Downloadable content: Example of Rules and Conduct Case Study Oncology Consultants Case Study Scripps Presenter:James A. Dwyer, Co-Founder, VP, RxVantage Dealing with reps can be a major workflow disruption that can cost your practice hundreds of hours and thousands of dollars a year! Unwanted walk-ins, disruptive phone calls, last second cancellations, … [Read more...] about Medical Office Manager & RxVantage Present: How to Maximize the Impact of Life Science Reps & Resources at Your Practice

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

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