The medical practitioners in your office are more than knowledgeable; they are thought leaders in their respective fields. So why not share their expertise, and market the practice in the process? Seeking information People actively seek medical information. Indeed, medical websites are among the most highly used sites on the Web, books by physicians and other medical … [Read more...] about Could your boss be the next Dr. Oz?
Compliance
Compliance officers must establish credibility with consistent, well-documented decision-making
One of the tougher issues a non-lawyer compliance officer faces is a challenge to their decisions and recommendations by other members of the management team. This happens more often when the person is new to the company or the position. In a large proportion of these challenges, the challenger cites a lawyer's comments or an interpretation they saw in a newsletter or on the … [Read more...] about Compliance officers must establish credibility with consistent, well-documented decision-making
What every medical office manager needs to know about the Sunshine Law
Another product of the Affordable Care Act, the Sunshine Law (also called Open Payments) begins implementation this year. The law requires manufacturers and group purchasing organizations publicly report certain transfers to or transactions with physicians. The goal is transparency and avoiding improper influence of physician's prescribing practices. Physicians should make sure … [Read more...] about What every medical office manager needs to know about the Sunshine Law
HIPAA extends to gossip as well as to searching out dirt on an ex-spouse
Getting staff to maintain patient confidentiality goes much further than getting them to protect electronic data. A significant risk for offices is just plain talk. A staffer tells a friend about a patient's condition. Or there could be actual malice where a staffer looks up information on an ex-spouse. Or there could be innocent talk where a staffer in one office tells a … [Read more...] about HIPAA extends to gossip as well as to searching out dirt on an ex-spouse
2018 MGMA conference inspires practice leaders to transform the healthcare industry
By Lisa A. Eramo, MA Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the 2018 Medical Group Management Association's (MGMA) annual conference in Boston Sept. 30 through Oct. 3. The event included an amalgam of thought-provoking sessions, each of which reiterated the … [Read more...] about 2018 MGMA conference inspires practice leaders to transform the healthcare industry
What you need to know about complying with the FLSA
To be or not to be exempt from overtime pay under the Fair Labor Standards Act (FLSA)? That is the big question, according to Sandra Hoyle-Smith, a Texas-based human resources expert and employment law mediator. Hoyle-Smith notes that many employers do not calculate overtime correctly and in some cases have wrongly classified employees as being exempt from overtime pay when … [Read more...] about What you need to know about complying with the FLSA
Simple but workable ways to improve collections
What's the cause of poor collections? Don't blame it on the office, says one collections expert. Sadly, the underlying reason for poor collections is today's all-too-common attitude that bills don't deserve respect. In the past, people were proud to pay their bills. No more. A bill that can be avoided gets avoided. And along with that, "the world has changed," says … [Read more...] about Simple but workable ways to improve collections
It’s not me, it’s you: 5 office policies to break up with
By Paul Edwards bio Springtime may mean that love is in the air, but your office can't hesitate to dump a policy that creates problems. Some policies are so blatantly unenforceable, they shouldn't even have gotten past the first date! If any of these are in your employee handbook, it's time to say, "Let's not even be friends anymore." #1: "Employee salaries are … [Read more...] about It’s not me, it’s you: 5 office policies to break up with
Healthcare organizations are deathly behind on this one cybersecurity practice
SecurityScorecard, a leader in security ratings, recently released a new report titled, "SecurityScorecard 2018 Healthcare Report: A Pulse on The Healthcare Industry's Cybersecurity Risks," which pulls data from more than 1200 healthcare companies. The research team analyzed information such as issue severity, industry-defined risk level, corporate peer performance, and more. … [Read more...] about Healthcare organizations are deathly behind on this one cybersecurity practice
What makes a successful practice manager
By Shane Carter bio Being a practice manager in today's health care environment is a very tough job. Disruptive and transformational change is underway in health care delivery. The modernization of health care has created a complex, changing environment that requires a successful practice to employ technology, advanced systems, and an educated and dedicated staff. Because … [Read more...] about What makes a successful practice manager