There's a lot you need to know about telehealth. That's why Medical Office Manager is offering a webinar, Telehealth—What Managers Need to Know, on April 6. It's free to Medical Office Manager members. Presenter Jen Bell of Karen Zupko and Associates will give you the tools and knowledge you need to comply with new telehealth regulations. Meanwhile here is Jen's update on … [Read more...] about Learn about changes and updates to telehealth
Compliance
Russian-American workplace discrimination: It’s a thing now
By Lynne Curry Question: Like many other employees that need highly skilled employees and want to diversify their labor pool, ours has hired several Russian emigrants. Other than coworkers complaining that these employees’ accents make understanding them difficult, we had no problems—until Russia invaded Ukraine. At first, nothing occurred that created worry. Many of our … [Read more...] about Russian-American workplace discrimination: It’s a thing now
High at work: Anyone else smell that?
By Paul Edwards More often than you would think, we get calls from managers wondering what they can do about someone whom they think is impaired at work. When that happens, we immediately go into crisis control mode because, well, impairment at work is never acceptable. In this article, we are going to discuss impairment and odors from the perspective of marijuana … [Read more...] about High at work: Anyone else smell that?
Florida’s new “Stop Woke” law impacts workplace training
By Mike O'Brien “Stop Woke” Act passes Florida Senate New legislation in Florida (HB 7) prohibits any teaching that could make students feel they bear “personal responsibility” for historic wrongs because of their race, color, sex, or national origin. But the legislation’s reach doesn’t end in schools. In the workplace, employment practices or training programs that cause an … [Read more...] about Florida’s new “Stop Woke” law impacts workplace training
Clocked out or connected: What you need to know about after-hours group chats
By Paul Edwards “Quick question…” Those two words have become increasingly popular as our near-constant attachment to communication devices blurs the line between work and personal time. Whether by phone, laptop, or tablet—via Slack, WhatsApp, or Google Chat—it’s easier than ever for teams to stay in contact after the workday is done. But employers need to be cautious … [Read more...] about Clocked out or connected: What you need to know about after-hours group chats
New safeguards and fines follow data breach investigations in New Jersey
Two cases of exposing patient personal information occurred in New Jersey but serve as warnings to all healthcare providers. The state's Division of Consumer Affairs has reached a settlement with three New Jersey-based providers of cancer care that the State alleges failed to adequately safeguard patient data, exposing the personal and protected health information of 105,200 … [Read more...] about New safeguards and fines follow data breach investigations in New Jersey
EEOC updates guidance related to COVID-19 and ADA
By Mike O'Brien The EEOC recently released updated guidance on the intersection between COVID-19 and major federal employment laws. In particular, the agency explained that COVID-19 may be considered an ADA-protected disability in certain cases. While mild or asymptomatic cases of the illness do not constitute an ADA-protected disability, other more severe cases, including … [Read more...] about EEOC updates guidance related to COVID-19 and ADA
6 things to do when remote workers want to move to another state
By Mike O’Brien Is it a problem for a medical office suddenly to have an unplanned, unexpected, and perhaps undesired branch office when an employee moves to another state? Yes! The United States has a national government, state governments, and local governments. They each have powers over employers and make laws that typically apply to and protect people subject to the … [Read more...] about 6 things to do when remote workers want to move to another state
5 more HIPAA patient rights violations: strategies for avoiding fines
By Danika Brinda In September of 2019, the Office of Civil Rights (OCR) of the Department of Health and Human Services settled the first HIPAA Fine and Corrective Action Plan for $85,000. Fast forward a little over 2 years to late last year the OCR assigned five more fines and corrective actions plans for non-compliance with Patient Access, now totaling 25 covered … [Read more...] about 5 more HIPAA patient rights violations: strategies for avoiding fines
How pre-hire social media searches save employers
By Lynne Curry You thought the applicant knocked it out of the park with his resume and answers to your interview questions. Do you make the offer? Not so fast. Have you fully checked out the real person behind the resume and interview answers? In addition to reference checks, ninety percent of employers now use social media to evaluate job candidates.1 According to Harvard … [Read more...] about How pre-hire social media searches save employers