Manager Beth C. Pharr of North East Orthopaedics in Tupelo, MS, relies on a basic management practice when she presents any new policy. "I make it a win-win situation," she says. "I tell staff 'this why it's necessary, and this is how it benefits you.'" Such was the case when Pharr set a policy to solve a problem common to almost every office – personal internet use. To … [Read more...] about Try this “win-win” solution to stop personal internet use by staff
HIPAA
HIPAA compliance audits: is your practice prepared?
By Paul Edwards bio The next round of HIPAA audits promised by the U.S. Department of Health and Human Services' Office for Civil Rights (OCR) has been delayed since October 2014, but OCR has made it clear they are still going to happen. Their senior advisor, Linda Sanches, has informed medical office managers, "This is a good time to get your house in order." If … [Read more...] about HIPAA compliance audits: is your practice prepared?
HIPAA and records hiding somewhere in the hospital
Question: One of our physicians took patient charts to the hospital. Two of those charts were lost. They contained personal information such as Social Security numbers as well as the clinical notes. What information should I send to the patients? (Submitted by a New York manager – name withheld by request.) Answer: Respond first with common sense, advises health … [Read more...] about HIPAA and records hiding somewhere in the hospital
EEOC proposes rules for employer wellness programs to avoid potential discrimination
As the focus on quality and value intensifies, wellness programs will no doubt play an integral role in the health care system. The 2014 Employer Health Benefits Survey from the Henry J. Kaiser Family Foundation reports that "[v]irtually all large employers (200 or more workers) and most smaller employers offer at least one wellness program." Furthermore, the survey indicates … [Read more...] about EEOC proposes rules for employer wellness programs to avoid potential discrimination
Medical selfies: photos with a purpose
Selfies, photos you take of yourself using a smartphone, are no longer a craze; they are a way of life. Usually, however, these photos serve little purpose besides entertainment. That may be about to change. DICOM Grid, an open cloud platform for medical imaging applications, has released "medical selfie," a new feature available through its mobile optimized medical image … [Read more...] about Medical selfies: photos with a purpose
Staff and remote access: more than patient information is at risk
Mobile technology, arguably, allows for greater efficiency and better communication. But, for the manager of a medical office, it also creates challenges. Staff who work remotely, even occasionally, may inadvertently share confidential information via unsecure networks when using smartphones and tablets, as well as personal laptops and notebook computers. Patient … [Read more...] about Staff and remote access: more than patient information is at risk
How to choose the electronic medical records vendor that’s right for you
Choosing the right electronic medical records vendor for your practice can seem like an overwhelming task—and getting it right is crucial. Before any other considerations, you want to be sure than any vendor you are considering is HITECH certified for 2014, so that you can achieve meaningful use stages one and two. This will also ensure HIPAA compliance. Beyond that the options … [Read more...] about How to choose the electronic medical records vendor that’s right for you
HIPAA audits looming and small practices far from compliant
A recent survey on HIPAA compliance within small practices and billing companies, conducted by NueMD, a provider of cloud-based medical practice management software for small practices, and The Daniel Brown Law Group, a firm specializing in health care law, finds medical practices and billing companies are struggling to comply with regulations under the Health Insurance … [Read more...] about HIPAA audits looming and small practices far from compliant
Start local managers group to make job easier
"It doesn't matter if there are three people or five or 20," says the manager of an internal specialty medical office in Tennessee. It's worth the effort to set up a local management group. She did that in her area years ago and still finds it useful. The setup was not difficult. It was just a matter of calling the other managers and saying, "Why don't we get together and … [Read more...] about Start local managers group to make job easier
Survey finds digital technology is changing the physician-patient relationship
A recent survey conducted by WebMD/Medscape, a leading provider of health information services, offers noteworthy insight into physician and patient perspectives on health technology's role in aiding diagnosis and care. Dr. Eric Topol, a leading authority in the fields of genomics and digital medicine, who serves as both editor-in-chief of Medscape and chief academic officer … [Read more...] about Survey finds digital technology is changing the physician-patient relationship