Medical Office Manager

Hiring

5 steps to creating a more inclusive workplace for employees with disabilities

Did you know that more than 70 percent of people with disabilities in the United States are unemployed? For a community that represents 20 percent of the entire American population, people with disabilities are far underrepresented in the workplace. According to the Ruderman Family Foundation, a national leader in disability inclusion, these statistics are a reflection of one … [Read more...] about 5 steps to creating a more inclusive workplace for employees with disabilities

Top 10 oddball interview questions

Job candidates must be prepared for anything during an interview, according to Glassdoor, the transparent jobs and recruiting marketplace. The company therefore combed through hundreds of thousands of interview questions shared by job candidates over the past year to compile its annual list of the Top 10 Oddball Interview Questions. Here are the questions selected. 1. Asked … [Read more...] about Top 10 oddball interview questions

You can’t do it all

By Steve M. Cohen  bio I've been asked, even criticized, about focusing too much on the "soft" side of management. I'm asked why I don't discuss more "concrete" issues like medical billing software or the latest Medicare requirements. One answer is that these are not my areas of expertise. But the most important answer for you is that these are not the really … [Read more...] about You can’t do it all

Avoid these 4 deadly discrimination traps when hiring or firing

The possibilities of stirring up a discrimination claim when hiring and firing are endless. All that's needed is an assertion, however thin, that the decision was based on some wrongful reason. Here are four areas that can take a manager by surprise. Dear Applicant: You're not hired. First is the letter of rejection the office sends to its turned-down job applicants. Don't … [Read more...] about Avoid these 4 deadly discrimination traps when hiring or firing

Diversity in the workplace improving, but gaps remain

Recent research offers a lens into the drivers, limitations, and tactics of workplace diversity and inclusion. A survey from XpertHR, a leading resource for HR professionals, findings that companies of all sizes demonstrate progress, yet continue to face challenges with the diversity of their workforces. XpertHR's Diversity in the Workplace Survey of more than 600 companies, … [Read more...] about Diversity in the workplace improving, but gaps remain

Adding to your team: prepare and prepare some more

By Steve M. Cohen  bio Onboarding—hiring and orientation of new office staff—is one of my favorite topics. I say favorite, but it's often a seriously frustrating experience because onboarding is done badly so often, even horribly. As a result, we end up examining it a great deal or spending time and resources undoing the problems that result. One point I make … [Read more...] about Adding to your team: prepare and prepare some more

A telling way to interview job candidates

Anybody walks into a job interview with best foot forward and a slew of prepared answers. It’s the manager’s job to sift through what’s often a rehearsed performance and find out what the office will actually get if that person is hired. Here management consultant Manola Robison, CMC, of Robison Management Consulting in Atlanta gives a novel – and very telling – way to do just … [Read more...] about A telling way to interview job candidates

Health IT offers career growth opportunities, according to new survey

The first of its kind survey about health IT professionals—an evolving field that links information technology, communications, and health care to improve the quality and safety of patient care—addresses new data correlating education and experience with salary and job satisfaction in the field.  The survey, from Bisk Education, a leader in online education, and USF Health … [Read more...] about Health IT offers career growth opportunities, according to new survey

How technology is going to affect HR processes in 2016

Imagine software that runs on a phone, delivers on-the-job skills training via video, and integrates with a learning management system that shows a manager how well employees have mastered new skills. This is just one example of the innovations emerging to help improve productivity at work, according to Josh Bersin, principal at Bersin by Deloitte, Deloitte Consulting LLP. … [Read more...] about How technology is going to affect HR processes in 2016