“No, we didn’t do a background check on her before we hired her. She seemed like such a nice person.” “Well, I just ‘Googled’ him, and it looks like he has some sort of criminal record, but I can’t see what it is.” These are things we occasionally hear from our members on the topic of background checks. Although nobody wants to think the worst of every applicant, it just … [Read more...] about 3 things to know about background checks
Hiring
Prepare and practice for conducting an online job interview
By Robert Half By now, you’ve likely discovered the advantages of conducting a remote interview. It’s convenient for you and the candidate, it’s easier to schedule separate interviews with the hiring committee, it saves you the cost of a candidate’s lunch or travel expenses, and you can conduct more assessments more quickly. Most importantly, and especially in this very … [Read more...] about Prepare and practice for conducting an online job interview
Dig deeper with these 4 types of interview questions
By Robert Half If you want to identify the best candidate for a job, you have to ask the right questions during the interview. And that takes preparation. You need to evaluate not only the job candidate’s skill sets and experience but also how the interviewee thinks. That requires you to ask the right types of interview questions, with both closed-ended … [Read more...] about Dig deeper with these 4 types of interview questions
2024 hiring and compensation trends
Evolving economic conditions have workers and employers reassessing compensation, career priorities and recruiting strategies. The 2024 Salary Guide from Robert Half outlines timely employment trends and starting salaries for hundreds of positions across multiple professions. Featured below are the key highlights to know heading into 2024. Cash is still … [Read more...] about 2024 hiring and compensation trends
4 tips for safely searching social media when hiring
It is generally acceptable for employers to search social media as part of the hiring process, provided that they do so in a fair and nondiscriminatory manner. However, there are some considerations to keep in mind when using social media in the hiring process: Relevant information only: It is important to only consider information that is relevant to the job … [Read more...] about 4 tips for safely searching social media when hiring
Follow these tips to check references right
You’re hiring and have identified your top candidate for the role based on resumes and multiple rounds of interviews. So you’re set to make a job offer, right? Not quite yet—now it’s time to check references. Sure, you could take everything the candidate has said at face value, but due diligence demands that you get input from managers they’ve worked under at … [Read more...] about Follow these tips to check references right
Sample policy for a medical office on diversity, equity and inclusion
Office Policy on Diversity, Equity, and Inclusion Policy Statement: At [Medical Office Name], we are committed to fostering a diverse, equitable, and inclusive work environment that values and respects the diversity of our employees, patients, and the communities we serve. We believe that diversity, equity, and inclusion are essential to providing quality healthcare and … [Read more...] about Sample policy for a medical office on diversity, equity and inclusion
Should I take a ‘dry’ promotion (without a raise)?
By Lynne Curry Question: An email with the subject line “good news” arrived in my inbox from my supervisor this morning. The good news I hoped for flashed across my mind as I imagined him saying he was moving to another state, and I’d be getting a new supervisor. He didn’t like me, and I didn’t like him. Instead, he told me I was being offered a promotion. He didn’t look … [Read more...] about Should I take a ‘dry’ promotion (without a raise)?
Creating an inclusive and safe space for the LGBTQ+ community in a medical office
As a medical office manager, you play a pivotal role in ensuring that your healthcare facility is a safe and welcoming space for all individuals. It is important to prioritize inclusivity, especially for members of the LGBTQ+ community, including staff, patients, their families, vendors, and visitors. By establishing a safe space, you not only provide quality healthcare but … [Read more...] about Creating an inclusive and safe space for the LGBTQ+ community in a medical office
Non-compete agreements and deceiving your employer
By Lynne Curry Question: I was so stoked when the premier firm in my area of professional services hired me that I did something I’ve wanted to do for a long time. I told my former manager what I thought of her. She ordered me to leave her company immediately. No problem, I had a new job to go to. I also had my entire future mapped out. I’d work for my new employer for a … [Read more...] about Non-compete agreements and deceiving your employer