By Lynne Curry Gone are the days when employers could count on employees competing to go “above and beyond” to rise faster in their organizations. Employers now face “quiet quitting,” a trend that emerged in July 2022 from a viral TikTok video to become a phenomenon noted on Wikipedia and discussed in Forbes and the Wall Street Journal. Quiet quitting is more than employees … [Read more...] about Quiet quitting: The new ‘just say no’ employee pushback
Managing staff
Workplaces slow to get well from COVID-19 damage
By Lynne Curry You’ve heard that “long-haulers,” individuals with long COVID, suffer persistent COVID-19 symptoms that erode their quality of life. Anyone scanning the workplace soon realizes that some employers suffer from "long COVID". A few refuse employers treatment, expecting to get well on their own. Three symptoms signal an employer suffers "long COVID". Difficult … [Read more...] about Workplaces slow to get well from COVID-19 damage
Is it a recession or not? The answer may surprise you
By Lynne Curry My in-box filled with questions after I posted a Recession Fears Loom blog. Readers asked how I made sense of the different views voiced by economists and politicians. As a medical office manager with responsibilities around staffing and profitability, you are probably watching to see which way the economy goes. Here’s the background, and my answer to “are we … [Read more...] about Is it a recession or not? The answer may surprise you
How do we tell our employees we are laying off some of them?
By Lynne Curry As the economy takes a new twist, the talk in many work sectors is turning from staffing shortages to coming layoffs. If this is the case for your medical office, here are some things to think about: Consider alternatives Have you considered all the alternatives your company has to layoffs? Could you reduce hours or salaries for a larger number of employees? … [Read more...] about How do we tell our employees we are laying off some of them?
5 ways to help your team members overcome burnout
The last couple of years have been rough on everyone in the healthcare field, including medical offices. Many suffered burnout early in the pandemic; others held it all together until now when they are quietly falling apart. Chances are someone on your team has had enough of the pressures from work, short staff and short resources, home responsibilities, family, finances, the … [Read more...] about 5 ways to help your team members overcome burnout
How to handle office romance in 2023
By Lynne Curry Three potential hot messes. In company Z, a senior manager considered his workplace a dating pool in which he fished. When he put the moves on a new female employee, the workplace grapevine ignited. In company Y, the head of marketing had serial crushes on one after another of the male management trainees. Because she was attractive and personable, several of … [Read more...] about How to handle office romance in 2023
Love contracts: Help for hot messes
They arrive at work separately. They never touch each other in your presence. Then, as you chair a meeting, you see his gray eyes seek hers out across the conference table. She returns his gaze; her eyes linger. Suddenly you know. The senior manager, despite all the sexual harassment seminars he’s attended, appears romantically intertwined with an accounting clerk. If you’re … [Read more...] about Love contracts: Help for hot messes
Remote staff keeping up with on-site staff, survey shows
When it comes to productivity, workers share more similarities than differences, new research from talent solutions and business consulting firm Robert Half shows. A survey of more than 500 professionals reveals five productivity trends that have taken shape since the shift to remote work. Productivity peaks early in the week. Employees get the most done on Monday and Tuesday, … [Read more...] about Remote staff keeping up with on-site staff, survey shows
Worker well-being a priority, but wellness programs falter
Over the last year, workers around the world have been struggling with mental health issues—particularly burnout and isolation. As employers move into a post-COVID-19 world, a more holistic view of worker well-being is key to helping employees at all levels manage stress and remain engaged. A recent report from The Conference Board, Holistic Well-Being @Work, examines what … [Read more...] about Worker well-being a priority, but wellness programs falter
Win a promotion, lose a friend
By Lynne Curry Question: When I started with my current office, I met and bonded with a coworker. We were hired at the same time and shared similar interests. We ate lunch together two to three times a week and went camping together. Three months ago, I got promoted. I now supervise her and other former coworkers. She and I went out for a celebratory lunch. It was horrible, … [Read more...] about Win a promotion, lose a friend