By Steve M. Cohen bio In my experience, nepotism often brings a range of personal and organizational issues that are worth noting. First, let me acknowledge that there is clearly a place in many offices where related people work together. The classic case is a small office, but even some larger organizations can avoid problems if they are careful. But there are … [Read more...] about Family and business: not always the best mix
Productivity
ICD-10: from transition to full implementation—and the first round of updates
The transition from ICD-9 to ICD-10, which took effect October 1, 2015, has significantly impacted health care providers. An entirely new set of codes as well as expansion of codes for greater specificity are now required. ICD-10 is a completely different system. The code set has been expanded from five positions (first one alphanumeric, others numeric) to seven positions. … [Read more...] about ICD-10: from transition to full implementation—and the first round of updates
Smartphones sapping productivity at work
Technology helps workers stay connected while away from the office, but in many cases it is causing them to disconnect while in the office, leading to a negative impact on productivity. According to a recent survey conducted by Harris Poll on behalf of CareerBuilder, a global leader in human capital solutions, 19 percent of employers think workers are productive less than … [Read more...] about Smartphones sapping productivity at work
Do you have a practice bully?
By Lynne Curry bio At first you hear rumblings, and then they turn into a rockslide. If you have a practice bully, a domineering charge nurse, an it's-all-about-me IT manager or a physician so aware of the dollars he brings to your clinic that he could not care less about those he rides roughshod over, you've got a problem. What happens if you don't address a … [Read more...] about Do you have a practice bully?
Study of 20 years of employee benefits trends finds important changes
Over the past 20 years, employers have increased and decreased benefits strategically in response to the needs of the workplace and employees, as well as to economic and technological changes. And some of these changes have been significant. So finds "2016 Employee Benefits: Looking Back at 20 Years of Employee Benefits Offerings in the U.S.," a recently released report from … [Read more...] about Study of 20 years of employee benefits trends finds important changes
How to avoid talking politics with your boss and coworkers
Many folks agree, in theory, that it's wise to avoid talking politics with your colleagues. And yet this contentious election season it seems almost impossible to escape from distracting, annoying, and sometimes upsetting political commentary—even at work. Beverly Jones, executive coach and author of the book, "Think Like an Entrepreneur, Act Like a CEO," advises workers to … [Read more...] about How to avoid talking politics with your boss and coworkers
Are you stifling your staff’s enthusiasm?
Many articles have been written about motivating staff. Medical Office Manager has published many of these, which are usually how-to articles, aimed at increasing productivity. These pieces often share tried-and-true ways to engage employees more fully. Sometimes rewards and recognition are the hooks for motivation and greater engagement. Such techniques work, and can … [Read more...] about Are you stifling your staff’s enthusiasm?
Go nuclear: gain critical mass for your office
By Steve M. Cohen bio Nuclear reactions are a big deal, and in a sense you can gain some of that power in your office with a little planning. In case physics wasn't your favorite course, nuclear reactions involve what is called "critical mass," the presence of enough fissionable material to creation a reaction. If you can create critical mass, then things start to … [Read more...] about Go nuclear: gain critical mass for your office
Less than half of U.S. workers believe their employer supports a healthy lifestyle
Despite the prevalence of workplace wellness efforts, only one-third of American workers say they regularly participate in the health promotion programs provided by their employer, according to a new survey by the American Psychological Association (APA), the largest scientific and professional organization representing psychology in the United States. Additionally, less than … [Read more...] about Less than half of U.S. workers believe their employer supports a healthy lifestyle
Culture eats strategy for lunch. Every time, everywhere
By Steve M. Cohen bio You may have heard the expression, "Culture eats strategy for lunch." It's a widespread concept in many management circles and was even the title of a book. Some give credit for coining the concept to the management guru Peter Drucker, but I suspect it goes back much further. Henry Ford is said to have followed it. Alexander the Great probably … [Read more...] about Culture eats strategy for lunch. Every time, everywhere