Medical Office Manager

Productivity

Overloaded at work? Here’s what you should do

You have more work than you can handle—and no matter how hard you work, you can't seem to get ahead. In fact, it's gotten to the point that you're exhausted. Most days you don't even like your job anymore. If this sounds like you, it's time to make a change. And that change doesn't have to involve a new place of employment. Instead, it's time to assess your situation and … [Read more...] about Overloaded at work? Here’s what you should do

The Israel/Hamas conflict rocks our workplace

By Lynne Curry Question: I supervise a tight-knit team of professionals that work hard and play hard. To describe them as intense would be an understatement. They all care about current events and their heated discussions add spice to the workday. Even more important, their commitment to improving the world is core to why they’re willing to work for low salaries in our small … [Read more...] about The Israel/Hamas conflict rocks our workplace

Develop a habit of training your staff and create a corporate culture of excellence

"Excellence is an art won by training and habituation," said Aristotle. "We are what we repeatedly do. Excellence, then, is not an act but a habit." If excellence is a habit you'd like to instill in your staff, then you need to train them properly and make a habit, too, of training and retraining. Why invest in training employees? There are many reasons there's an ongoing … [Read more...] about Develop a habit of training your staff and create a corporate culture of excellence

Second job or side hustle: How to work with moonlighting employees

Dealing with moonlighting employees can be a delicate situation for an office manager. Moonlighting refers to employees holding a second job or pursuing other sources of income outside of their primary employment. While moonlighting itself might not be inherently negative, it can potentially impact an employee's performance and commitment to their primary job. Here's how an … [Read more...] about Second job or side hustle: How to work with moonlighting employees

Employers need to realize some employees would rather quit than return to the office

By Lynne Curry “Doing time, that’s what going into the office to work feels to me.” “Like…jail?” “Like I’m selling my freedom for a paycheck. The bars close behind me every morning.” “Jim’s” employer didn’t want him to resign. “Could you interview him and find out if there’s anything we can do to keep him?” It took less than three minutes to learn—his employer’s return … [Read more...] about Employers need to realize some employees would rather quit than return to the office

Hybrid work creates a workday dead zone

By Lynne Curry Employees have changed how they’re working—as wise employers race to catch up. Here’s what’s new: Workday dead zone Managers and employees once viewed 4 p.m. as an ideal staff meeting time. Managers could catch everyone in the office before the workday ended yet after peak productivity hours ended. Employees knew the meeting wouldn’t drag on past five … [Read more...] about Hybrid work creates a workday dead zone

How to see your last patient on time

Getting the doctor to see the first patient of the day on schedule is no great feat. Seeing the last patient of the day on time can be a struggle. Here are some ways to make that happen: Implement an Effective Scheduling System A well-structured scheduling system is the foundation for keeping appointments on track. Consider using an electronic health record (EHR) or practice … [Read more...] about How to see your last patient on time

7 good habits for an office manager

Developing good habits can help you become a more effective leader, enhance productivity, and improve the overall work environment. Here are some habits that can help you become a successful office manager. Prioritize tasks As an office manager, you are responsible for managing multiple tasks and priorities. Prioritizing tasks can help you stay organized and ensure that … [Read more...] about 7 good habits for an office manager

You don’t have to have all the answers: Use your team to solve problems

In the dynamic and ever-evolving healthcare landscape, medical offices face an array of challenges that demand efficient and innovative solutions. As the manager of a medical office, one of your most valuable assets is your team. By fostering a collaborative environment and leveraging the diverse skills and knowledge of your staff, you can effectively address specific issues … [Read more...] about You don’t have to have all the answers: Use your team to solve problems