Medical Office Manager

Productivity

Working on everything everywhere all at once? Try monotasking

In today's fast-paced business environment, office managers are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on one … [Read more...] about Working on everything everywhere all at once? Try monotasking

How to handle breakroom conflicts

You've got a days-old tuna and pesto wrap stinking up the fridge, unwashed cups in the sink, and muffin crumbs on the table. You could fit-test a respirator with the smell of banana peels wafting from the overfull trash can. The 15 minutes you were going to spend reading the latest thriller disappeared when you had to scrub and refill the scorched coffee pot. Experiences like … [Read more...] about How to handle breakroom conflicts

How to support a grieving employee

When an employee is grieving the loss, a good manager can make things a little easier at work. The grieving process is deeply personal and varies from individual to individual, so it's crucial to approach each situation with empathy and flexibility. Here are some ways office management can support a grieving employee: Express condolences: Offer sincere condolences to the … [Read more...] about How to support a grieving employee

Feeling burned out? You and 40% of professionals

Burnout is a problem that just won't go away, new research from global talent solutions and business consulting firm Robert Half shows. In a survey of 1,132 professionals, 36 per cent of respondents reported being more burned out now than a year ago. Workers said the most common factors contributing to burnout today are: Heavy workloads (54 per cent) Lack of communication … [Read more...] about Feeling burned out? You and 40% of professionals

6 common problems in medical offices, and suggested solutions

Got a problem with your office? Chances are it's one of a half-dozen common problems for medical offices. Here are the problems and suggested solutions. 1 Streamlining Appointment Scheduling Problem: Patients often experience long wait times and confusion during the appointment scheduling process.  Solution: Implement an online appointment scheduling system that allows … [Read more...] about 6 common problems in medical offices, and suggested solutions

The competent jerk: Managing a top performer who alienates his coworkers

By Lynne Curry Question: My top producer, “Luke,” out-performs any three employees. I love him to death. I wish I had more employees with his energy and drive. I also want to wring his neck. He alienates other employees with his brash “my way is the only way” attitude. When others are speaking in company meetings, he talks over them and cuts them off, using a condescending … [Read more...] about The competent jerk: Managing a top performer who alienates his coworkers

Should you do a tech detox? Here’s how

In today’s fast-paced digital world, it is easy to find ourselves constantly connected to technology. As the manager of a medical office, you are well aware of the demands and pressures that come with the job. However, it’s essential to recognize the advantages of taking an occasional “tech detox”—a deliberate break from technology—to recharge, rejuvenate, and enhance overall … [Read more...] about Should you do a tech detox? Here’s how

Howdy and welcome to the team: 8 best onboarding practices

Onboarding a new employee in a medical office is crucial to ensure a smooth transition and set them up for success in their new role. Here are some best practices to consider for an effective onboarding process: Pre-boarding preparation: Start the onboarding process before the employee's first day. Share necessary paperwork, such as contracts, policies, and forms, in advance … [Read more...] about Howdy and welcome to the team: 8 best onboarding practices