Scheduling physician-patient phone appointments may seem straightforward, but without a thoughtful approach, it can become chaotic for both your team and patients. By putting the right systems in place, you can ensure these appointments are scheduled efficiently, with minimal confusion and maximum patient satisfaction. 1. Understand the Need for Phone Appointments Determine … [Read more...] about How to Schedule Physician-Patient Phone Appointments Efficiently
Purchasing & leasing
7 jobs to start in October for year-end
October is the perfect time to get a head start on the end-of-year rush. By handling key tasks now, you can ensure a smooth transition into the holiday season and avoid last-minute chaos. Here are the essential jobs you should focus on in October to set your office up for success as the year wraps up. 1. Year-End Financial Review October is an ideal time to start reviewing … [Read more...] about 7 jobs to start in October for year-end
Medical office inventory and asset control checklist
Keeping track of assets in a medical office is essential for maintaining efficiency, compliance, and safety. With the constant flow of supplies, medications, and equipment, it’s easy for things to slip through the cracks. That’s why having a structured approach to inventory and asset management can save time, reduce costs, and prevent potential shortages or oversights. By … [Read more...] about Medical office inventory and asset control checklist
The breakroom saga: a true story with a surprise ending
By Lynne Curry Stay tuned for this week’s exciting episode of The Breakroom Saga. If your office’s breakroom is a hotbed of unresolved conflict, you’ll recognize these characters and their dramas. . At 3 p.m., “Harry” exploded into the manager’s office because someone swiped his turkey and cheese sandwich. According to Harry, one bite would have convinced anyone … [Read more...] about The breakroom saga: a true story with a surprise ending
Medical technology and equipment maintenance checklist
"The computer system is down," are words nobody wants to hear. Maintaining the technology and equipment in your medical office is essential to ensure smooth operations, patient safety, and compliance with healthcare regulations. Use this checklist to keep your office’s technology and equipment in optimal condition. Daily Tasks Check Electronic Health Record (EHR) … [Read more...] about Medical technology and equipment maintenance checklist
How to be a cost-cutting genius in your medical office
Managing costs efficiently is crucial for the sustainability and success of your medical practice. As a medical office manager, you have the opportunity to implement strategic cost-cutting measures that can enhance your practice’s financial health without compromising the quality of care. Here’s how you can become a cost-cutting genius and lead your practice to greater … [Read more...] about How to be a cost-cutting genius in your medical office
Using patient portals to enhance communication and engagement
In today’s digital age, enhancing communication and engagement with your patients is more important than ever. One of the most effective tools at your disposal is the patient portal. This online platform can transform how you interact with patients, making communication more efficient and fostering a deeper level of engagement. Let’s explore how you can utilize patient portals … [Read more...] about Using patient portals to enhance communication and engagement
How to deliver a great presentation on any topic
To grow in the job, a manager has to communicate ideas and visions and recommendations. And the presentation of them counts. "It doesn't matter how good the idea or how brilliant the insight," if it isn't well articulated, it fails, says Patricia Fripp, CSP, CPAE, a San Francisco executive speech coach. Worse, the manager's career can fail right along with it. Here are the … [Read more...] about How to deliver a great presentation on any topic
Colorado practice cuts costs by hiring IT staffer
Manager Arlene Zimmerman had an IT cost awakening when the computer went down. She called in the vendor's tech support and paid $100 to find out the computer was simply unplugged. "I told myself 'never again!'" says Zimmerman, who manages four-physician Colorado Springs Family Practice in Colorado Springs, CO. So she started on a path of building up as much IT support as … [Read more...] about Colorado practice cuts costs by hiring IT staffer